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Working with Aggression and Resistance in Social Work
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Working with Aggression and Resistance in Social Work

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June 2011 | 176 pages | Learning Matters
Social workers have roles that require them to engage with clients and families who may be 'reluctant clients', ambivalent or resistant towards those seeking to help and protect. This includes safeguarding roles in relation to children and vulnerable adults, and work to engage with marginalised groups such as young offenders and those with mental health and substance misuse problems. The text addresses issues in relation to the main client groups, and specific chapters take an overview of issues such as understanding and defusing aggressive behavior and keeping yourself safe from assault.
 
Introduction
 
Defining Key Concepts: Aggression, Ambivalence and Resistance
 
Understanding Aggression and Resistance
 
Avoiding Assault and Defusing Aggression
 
Working in Situations of Domestic Violence
 
'I Don't Want Your Help': Ambivalence and Resistance in Adult Protection
 
Assessing the Risk to Children Despite Parental Resistance
 
Working with Irrationality and Dangerousness in Mental Health
 
Coping, Challenge and Conflict in Groups
 
Managing Conflict in Maintaining Standards in Social Care Service Provision
 
Conclusion
 
Appendix: Subject Benchmark for Social Work
 
Glossary
 
References
 
Index

An excellent addition to the materials for our first year communication and interpersonal skills module

Mr Guy Kirk
Social Work (Coach Lane), Northumbria University
March 21, 2012

Students often worry about dealing with aggression but forget that resistance is often far more complex and something which often needs to be overcome. I particuarly liked the clear advice and guidance this book provides and it will certainly be a book I will recommend students return to once they qualify.

Dr Ann Hodson
Social Work, Dundee University
February 24, 2012

With much emphasis placed on communication and relationship building skills in the context of engagement and assessment on social work courses, this text provides a useful and practical addition to the literature. Positive to see the inclusion of working with ambivalence (particularly in the context of adult protection), in addition to conflict management.

Mr Peter Simcock
Social Work (Stoke), Staffordshire University
January 5, 2012
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Brian J. Taylor

Brian J Taylor, PhD, is Emeritus Professor of Social Work at Ulster University, Northern Ireland. Professionally qualified in social work and teaching, he spent 10 years as a practitioner and manager, and then 15 years in training and organisation development in health and social care before joining the University. Brian was founder and principal organiser of the biennial conference series: Decisions, Assessment, Risk and Evidence in Social Work, 2010-2022. He has taught, researched and published on these topics, including being author on over 100 peer-reviewed journal articles. He has supervised about 20 PhD students, including some... More About Author