You are here

Total Quality Management in Education
Share

Total Quality Management in Education

Third Edition (Updated Edition)
  • Marmar Mukhopadhyay - Chairman, Educational Technology and Management Academy, Gurgaon, Haryana


June 2020 | 292 pages | SAGE India
This is a complete revised edition of a popular text on Total Quality Management (TQM). First published in 2001, the book has been translated into many languages and highly praised by readers globally. In spite of the difficulties in defining and capturing ‘quality’ in a framework, the author admirably succeeds in helping readers to understand the role of TQM in improving the quality of education. The book combines extensive literature review with the author’s own experience as an institution builder and his experiments on quality management to develop a practical guide for quality improvement for institutional leaders. The book introduces   Shewhart, Lewin, Deming,   Juran,   Crosby,   Ishikawa, Taguchi and a number of other quality gurus to the readers. It proposes a new set of TQM principles that a good leader should apply. Enriched with several examples from the field situation and local metaphors, Total Quality Management in Education is an easy read and a must-have practical guide to quality management.
 
Praise for the First and Second Edition
 
Dedication
 
Foreword
 
Preface
 
Preface to the Second Edition
 
Preface to the First Edition
 
Quality in Education
 
Total Quality Management: An Overview
 
Total Quality Management in Education
 
Growing up Together: Case Study on Total Quality Management in Education
 
Academic Quality Assurance: Quality Teaching Learning Process
 
Systems Thinking and Organizational: Micro-Analysis
 
Percener Focus: Involving All
 
Quality Assessment and Audit
 
Participative Management and Team Building
 
Human Resource Management for Total Quality Management
 
Informed Decision-Making for Total Quality Management
 
Strategic Planning for Total Quality Management
 
Implementing Total Quality Management
 
Quality Leadership for Total Quality Management
 
Appendices
 
Bibliography
 
Index

Preview this book

Marmar Mukhopadhyay

A topper and gold medallist from Calcutta University and Rabindra Bharati University, Kolkata, in MSc (Education) and Tagore Literature, respectively, Professor Marmar Mukhopadhyay did his PhD from Maharaja Sayajirao University, Vadodara, and postdoctoral work from the University of Illinois, Urbana-Champaign, USA. He has provided leadership as joint director and director (i/c) of the National Institute of Educational Planning and Administration (NIEPA), New Delhi, chairman of the National Open School (NOS), vice president of the International Council of Distance Education (ICDE), Oslo, and member of the Steering Committee of... More About Author

For instructors

To inquire about the availability of this title for review (print and/or digital), please contact your local sales representative or call (800) 818-7243.

Purchasing options

Please select a format:

ISBN: 9789353882815
₹1,095.00

SAGE Knowledge is the ultimate social sciences digital library for students, researchers, and faculty. Hosting more than 4,400 titles, it includes an expansive range of SAGE eBook and eReference content, including scholarly monographs, reference works, handbooks, series, professional development titles, and more.

The platform allows researchers to cross-search and seamlessly access a wide breadth of must-have SAGE book and reference content from one source.