The Unmanageable Consumer examines the key Western traditions of thinking about and being a consumer. Each chapter posits a consumer model with examples from the international community. Readers are invited to enter an exciting and radical analysis of contemporary consumerism which suggests that consumerism is fragile and consumers unpredictable.
Updated with new material, this Second Edition looks at the impact of new technologies on consumerism and the consolidation of consumerism and 'consumer' language in spheres like education and health. The authors discuss the spread of consumerism to developing countries like India and the effect of demographic change and migration. The fallout from 9/11 and US military hegemony is examined as is the influence on consumerism of Islamic fundamentalism, the anti-globalisation movement, environmental concerns and depleting natural resources.
This book will interest advanced undergraduate, postgraduate and MBA students taking courses on behavior, buyer behavior, customer behavior, consumers & society, and retailing. Any one interested in better understanding consumerism will also find this book a fascinating read.