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The Power of 360 Degree Feedback
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The Power of 360 Degree Feedback
The India Way for Leadership Effectiveness

Second Edition
  • T. V. Rao - Chairman, TVRLS, Ahmedabad, India
  • Raju Rao - Director, T V Rao Learning Systems, Ahmedabad, India


© 2014 | 292 pages | SAGE Response

360 Degree Feedback, or multi-rater feedback, is an established HR methodology used in organizations across the world. This book presents in-depth details about the process of developing managers into leaders and outlines methodologies for designing and using a 360 Degree Programme for managers at all levels. This second edition draws extensively from the authors’ own experiences in the last decade since the first edition was published. 

The book also includes research done using over 8,000 top-level managers whose leadership roles and qualities were profiled using the authors’ Roles, Styles, Delegation and Qualities (RSDQ) model. Lessons from their stories and practices of some of the HR award–winning organizations are presented in this edition. The book also presents a section on the various tools of 360 Degree Feedback for a variety of groups. It is hoped that this edition will give an update of the 360 Degree Feedback the Indian way.

 
 
List of Tables and Boxes
 
Preface to the Second Edition
 
Preface to the First Edition
 
Introduction
 
I: DEVELOPING MANAGERS INTO LEADERS
 
How to Be an Effective Person?
 
What Makes Managers Effective?
 
What Makes a Good Leader?
 
Managerial and Leadership Roles
 
Managerial and Leadership Styles
 
II: DESIGNING AND IMPLEMENTING A 360 DEGREE FEEDBACK PROGRAMME
 
360 Degree Feedback: The Power Tool
 
Competence Building through 360 Degree Feedback
 
Coaching in 360 Degree Feedback
 
Myths and Realities of 360 Degree Feedback
 
Conditions for Successful 360 Degree Feedback
 
III: LESSONS FROM EXPERIENCE AND RESEARCH
 
360 Degree Feedback: Indian Experience
 
Life after 360 Degree Feedback: Lessons for Future
 
Getting ROI on 360 Degree Feedback
 
Lessons from 100 Impact-making Managers
 
Experiences from Other Countries
 
IV: 360 DEGREE FEEDBACK TOOLS FOR OTHER SECTORS
 
360 Degree Feedback Tools for School Principals
 
360 Degree Feedback Tools for Teachers, Students and Parents
 
360 Degree Feedback Tools for Non-governmental Organizations
 
Appendix: Organizations Using 360 Degree Feedback
 
References and Select Bibliography
 
Index

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T. V. Rao

T. V. Rao is currently the Chairman of T. V. Rao Learning Systems Pvt. Ltd, Ahmedabad. He was a Professor at Indian Institute of Management Ahmedabad (IIMA) between 1973 and 1994 and, subsequently, Adjunct/Visiting Professor until 2014. He is the Founder President of the National HRD Network (NHRDN), and the First Honorary Director of the Academy of HRD, India. He was also the President of the Indian Society for Applied Behavioral Science (ISABS). Dr Rao has worked as an HRD Advisor to the Reserve Bank of India, has assisted the Administrative Reforms Commission in reviewing the personnel management... More About Author

Raju Rao

Raju Rao is a postgraduate in HR from XLRI Jamshedpur (1994) and Ph.D. in Management from M.S. University of Baroda (2008). Raju started his career in 1994 at Torrent where he worked for three years as an Assistant Personnel Manager and subsequently joined TVRLS as a Consultant. He did his certification courses in MBTI with Manasayan, and in Consulting Interventions at NTL, Bethel, USA. He has wide consulting experience in Assessment Centres, 360 Degree Feedback and HRD Audit internationally with Alexandria Carbon Black, Egypt; Kewalram Chanrai Group, Nigeria; Indorama, Indonesia; Nestle, Bangladesh; and Action Aid Asia, Vietnam. He... More About Author

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ISBN: 9788132119692
₹550.00