You are here

Systems Analysis & Design Fundamentals
Share

Systems Analysis & Design Fundamentals
A Business Process Redesign Approach

  • Ned Kock - Texas A&M International University, Laredo, USA, Texas A&M International University


July 2006 | 336 pages | SAGE Publications, Inc
Systems Analysis and Design Fundamentals: A Business Process Redesign Approach goes significantly beyond what one would normally find in a systems analysis and design text in terms of business process redesign, as well as related emerging trends in business. As such, it breaks new ground in the teaching of systems analysis and design, by preparing students to operate in work environments where rarely straight automation of business process (i.e., without being preceded by business process redesign) leads to significant gains in quality or productivity.
 
Preface
 
Acknowledgments
 
Chapter 1: Introduction
 
Part I: Emerging Trends in Business
 
Part I Case: The FBI's Virtual Case File
 
Chapter 2 Data, Information, and Knowledge Flow in Business Processes
 
Chapter 3: Return on Investment in Technology
 
Part II: Understanding Business Processes
 
Part II Case: DoD's Software Procurement From CSC
 
Chapter 4: The Past, Present, and Future of Business Process Redesign
 
Chapter 5: Business Process Modeling Approaches and Diagrams
 
Part III: Changing Business Processes
 
Part III Case: IBM Global Financing's Credit Issuance Process
 
Chapter 6: Selecting a Target for Successful Businesss Process Redesign
 
Chapter 7: Representing Information and Knowledge in Business Processes
 
Chapter 8: Redesigning Business Processes
 
Part IV: Technology-Based Business Process Implementation
 
Part IV Case: Investars, Inc.'s Outsourcing of Programming to Belarus
 
Chapter 9: Using IT to Enable New Process Designs
 
Chapter 10: Redesigning Little Italy Restaurants
 
Part V: Advanced Technology Issues
 
Part V Case: Denver International Airport’s Baggage Handling System
 
Chapter 11: Database Design Concepts and Issues
 
Chapter 12: Object-Oriented Design Concepts and Issues
 
Chapter 13: Business Process Automation With ASP
 
Chapter 14: Conclusion
 
Appendix A: Complete ASP Code Examples
 
Appendix B: Answers to Review Questions
 
Bibliography
 
Index
 
About the Author

Other books more compreensive

Professor Dirk Drechsler
MI/UNITS, Hochschule Offenburg
April 7, 2015

Good choice as a text book for Information Systems students.

Adequately supported with good examples.

Dr Tareq Alhousary
Management Information Systems, Dhofar University
October 19, 2014

provides helpful background on business process reengineering, unfortunately not enough illustrations in some chapters.

Professor Ruediger Breitschwerdt
Informationsmanagement & Wirtschaftsinformatik, University of Osnabruck
June 18, 2013

Sample Materials & Chapters

Chapter 1

Chapter 3

Chapter 5


Preview this book

Ned F. Kock

Also available as a South Asia Edition.

Purchasing options

Please select a format:

ISBN: 9781412905855
$84.00 

SAGE Knowledge is the ultimate social sciences digital library for students, researchers, and faculty. Hosting more than 4,400 titles, it includes an expansive range of SAGE eBook and eReference content, including scholarly monographs, reference works, handbooks, series, professional development titles, and more.

The platform allows researchers to cross-search and seamlessly access a wide breadth of must-have SAGE book and reference content from one source.