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Strategic Supervision
A Brief Guide for Managing Social Service Organizations



November 2009 | 248 pages | SAGE Publications, Inc
Strategic Supervision is a brief, practical guide to the most important aspects of supervisory leadership and personnel management within the social work environment.

This is an applications-oriented book aimed at helping practitioners to problem-solve, lead teams and support multi-cultural and other forms of diverse staffing. A hands-on guide, designed for working with employees having performance difficulties and explaining how using a clear, but thorough, performance planning and review process is essential to best practice. It also offers a management tool for working with Equal Employment Opportunity, Affirmative Action and other nondiscriminatory practices in hiring and promotion activities.

 
Ch 1. Administrative Supervision within an Organizational Context
Introduction

 
Defining Supervision

 
Summary

 
Web-Based Resources

 
For Further Reading

 
 
Ch 2. Organizational and Workgroup Culture (David Cherin, David Chenot)
Introduction

 
Defining Organizational and Team Culture

 
Gauging the Gap: A Tool for Cultural Narratives

 
Providing a Cultural Narrative to Explain the Impact of Culture on the Organization and Team

 
Supervisory Roles: Working in the Cultural Frame

 
Supervisory Roles: Working in the Cultural Frame

 
Frame Reflection

 
Positive/Appreciative Inquiry

 
Facilitating Team Culture

 
Summary

 
Web-Based Resources

 
For Further Reading

 
 
Ch 3. Value-based Principles and Laws Guiding Personnel Management
Introduction

 
Key Laws Guiding the Personnel Management Aspects of Supervision

 
Summary

 
For Further Reading

 
 
Ch 4. Recruiting Effective Employees
Introduction

 
Specifying Job Tasks and Position Descriptions

 
Use of Competency Statements in Supervision and Personnel Management

 
Recruitment and Selection Phases and Strategies

 
Summary

 
Web-Based Resources

 
For Further Reading

 
 
Ch 5. Screening and Interviewing for Employee Selection
Introduction

 
Interviewing as a Special Phase of the Recruitment and Selection Process

 
Completing the Selection Process: Reference Checks and Notifying Other Applicants

 
Summary

 
Web-Based Resources

 
For Further Reading

 
 
Ch 6. Facilitating Groups and Teams (Jean Kruzich, Nancy Timms)
Introduction

 
Characteristics of Effective Work Groups

 
The Five Stages of Team Development

 
Special Aspects of Team Supervision

 
Team Facilitation Tools

 
Summary

 
Web-Based Resources

 
For Further Reading

 
 
Ch 7. Designing and Conducting Worker Performance Appraisals
Introduction

 
Methods of Performance Appraisal

 
Work Standards Appraisal Method

 
Management by Objectives and Results (MBO/MOR)

 
Developing a MOB/ MOR Performance Appraisal Plan

 
Planning and Conducting Performance Appraisal Conferences

 
Summary

 
Web-Based Resources

 
For Further Reading

 
 
Ch 8. Handling Employee Performance Problems
Introduction

 
Distinguishing Between Worker and Agency Factors when Diagnosing

 
Employee Performance Problems

 
Addressing Employee Performance Problems

 
Employee Termination

 
Summary

 
Web-Based Resources

 
For Further Reading

 
 
Appendices
 
A. Brief History of Social Work Supervision Concepts
 
B. Answers to the Equal Employment Opportunity Commission (EEOC) Exercise
 
C. Sample Position Description
 
D. Core Competencies for Working in a Human Services Agency
 
E. Planning, Leading and Coaching Professional Meetings

Duplicated material in another, more comprehensive book.

Information was great though!

Mr Ryan Bobst
School Of Social Work, University of Iowa
July 29, 2013

university chose alternative book

Ms Sharon Goldberg
School Of Social Work, Adelphi University
May 16, 2013

This is a good textbook, and I'm tempted to suggest it as optional reading. I have temporarily decided to adopt "Human Service Organizations" by Kettner (Allyn and Bacon)--though I am eagerly awaiting Sage's upcoming edition from Brody--to be published in February.

Dr Benjamin Lough
School Of Social Work, University of Illinois - Urbana Champ
January 25, 2013

Simple to use and very user friendly. Provided specific tools for students to use in their work.

Dr Patricia Desrosiers
Social Work Department, Western Kentucky University
May 25, 2011

Too specific to administrative supervision. i need a broader text, so I am going to review Social Work Supervision which is also a Sage publication. I may consider using this as a supplemental text.

Professor Tracy Walker
Colg of Human Psychology, Syracuse University
May 12, 2011

Peter J. Pecora

Peter J. Pecora, M.S.W., Ph.D. has a joint appointment as the Managing Director of Research Services for Casey Family Programs, and Professor, School of Social Work, University of Washington, Seattle, Washington. Casey Family Programs is the largest operating foundation in the U.S. dedicated to focus on foster care and improving the child welfare system. Dr. Pecora was a line worker and later a program coordinator in a number of child welfare service agencies. He has worked to implement intensive home-based services, child welfare training, and risk assessment systems for child protective services. He also has served as an expert witness... More About Author

David A. Cherin

Dr. David A. Cherin, Professor, Department Chair & Social Work Program Director Cal State Fullerton, B.S., M.S.W., California State University at Long Beach Ph.D., Social Work, University of Southern California Prior to returning to work on his MSW and PH.D., Doctor Cherin was an administrator and corporate vice president for over two decades with a large, multi-national health care management company. In this arena he was a Vice President with responsibilities in acute hospital operations and mergers and acquisitions. Since entering the field of social work, Dr. Cherin has held faculty positions at California State University Long... More About Author

Emily J. Bruce

Emily J. Bruce, Ph.D., LCSW began her career in social work by receiving a BS in Applied Behavioral Science from UC, Davis in 1981, and then receiving an MSW from the University of Washington in 1983. After working for ten years in public child welfare, first as a child welfare social worker and then as a child welfare supervisor, she began a Ph.D. program at UC, Berkeley. She completed her Ph.D. in Social Welfare in 2002. Dr. Bruce began at teaching at San José State University (SJSU), School of Social Work as a part-time lecturer in 1998, and became a full-time member of the faculty in 2002. Currently Dr. Bruce is an Associate Professor... More About Author

Trinidad de Jesus Arguello

Trinidad de jesus Arguello, R.N., L.I.S.W.,M.S.W., Ph.D., born in Santurce, Puerto Rico, has a 32 year history working in mental health. Professional experience has included work both as a psychiatric nurse and as a psychiatric social worker. She has been able to integrate her direct practice experience with management of clinical teams and supervision of master level students in social work. Dr.de jesus Arguello's management work has involved development and directorship of a home health program, supervisor for mental health team providing services to the mentally challenged, Supervisor of a batterer’s domestic violence program, Children... More About Author

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ISBN: 9781412915434
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