Standardized Survey Interviewing
Minimizing Interviewer-Related Error
- Floyd J. Fowler, Jr. - Center for Survey Research, University of Massachusetts Boston, USA
- Thomas W. Mangione - JSI Research and Training Institute, Boston
Volume:
18
Series:
Applied Social Research Methods
Applied Social Research Methods
152 pages | SAGE Publications, Inc
A practical guide to producing standardized, and reliable, interviews, this volume represents a blending of social science theories of interviewing dynamics, the authors' own extensive research on interview-related error and research evidence from other prominent methodologists.
What is a Standardized Survey Interview?
What is Interviewer-related Error?
Standardized Interviewing Techniques
Establishing the Context for the Standardized Interview
The Role of Question Design in the Standardized Interview
Interviewer Selection and Interviewer-Related Error
Training Interviewers
Interviewer Supervision
How to Reduce Interviewer-Related Error in Surveys