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Social Media Marketing

Social Media Marketing

Fourth Edition
Additional resources:

November 2020 | 488 pages | SAGE Publications Ltd
**Winner of the TAA 2017 Textbook Excellence Award**

Social Media Marketing deserves special kudos for its courage in tackling the new frontier of social media marketing. This textbook challenges its readers to grapple with the daunting task of understanding rapidly evolving social media and its users.”
TAA Judges Panel

The market leading and award winning text on social media marketing has been fully updated for this fourth edition. 

With a balance of essential theory and practical application, the text has been been thoroughly revised to reflect the latest developments in social media marketing research and practice.

11 new case studies have been added to the 'Case Zone', including TikTok, LEGO, Nespresso and Puma. A student-engaging case study now runs throughout the entire textbook looking at the US based company Kombucha 221 BC to help develop understanding of each chapter.

The book is complemented by a companion website that offers valuable additional resources for both instructors and students, including author videos discussing key social media marketing ideas and concepts, author-selected YouTube video playlists, additional case studies, further weblinks, PowerPoint slides and Testbank.

A must-have text for those studying social media marketing.
Part One: Foundations of Social Media Marketing
Chapter 1: The Social Media Environment
Chapter 2: Social Consumers
Chapter 3: Network Structure and Group Influences in Social Media
Part Two: Social Media Marketing Strategy and Planning
Chapter 4: Social Media Marketing Strategy
Chapter 5: Tactical Planning and Execution
Part Three: The Four Zones of Social Media
Chapter 6: Social Community
Chapter 7: Social Publishing
Chapter 8: Social Entertainment
Chapter 9: Social Commerce
Part Four: Social Media Data Management and Measurement
Chapter 10: Social Media Analytics
Chapter 11: Social Media Metrics
Part Five: Social Media Marketing in Practice
The Case Zone


Click for online resources

Student resources

  • Author videos
  • YouTube Playlist
  • Additional Case Studies
  • Weblinks

Lecturer resources

  • Testbanks
  • PowerPoints
  • Instructors Manual
  • Additional Case Studies
  • Author approved YouTube links
  • Downloadable figures and tables
  • Canvas Course Cartridge

very thorough introduction to the subject with a good mix of practical advice and scientific discussion

Professor Gernot Gehrke
Communications, Hannover University of Applied Sci And Arts
October 1, 2020

Tracy L. Tuten

Tracy L. Tuten, Ph.D., is a professor of marketing and author of several books including co-author of the award-winning textbook, Social Media Marketing. Her first book, Advertising 2.0: Social Media Marketing in a Web 2.0 World, was followed by others on using social media and digital marketing for the enterprise, and the book, Advertisers at Work, which features interviews with luminaries in the field. Dr. Tuten’s publications have appeared in such journals as Journal of Marketing Communications, Psychology & Marketing, and Journal of Business Research. A two-time Fulbright Scholar, she frequently speaks around the world on marketing... More About Author

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ISBN: 9781529731989
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ISBN: 9781529731996
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