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Shaifali Nagpal
Associate Vice President, Customer Services

Shaifali Nagpal heads the customer services function at SAGE India and specializes in business process outsourcing (BPO), CRM, in-service delivery, sales and vendor management. She has close to nineteen years of domestic and global experience in technology-led organizations, such as DELL IT Services and HCL Technologies Limited. She is an avid runner and likes reading books on people management.