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Researching Information Systems and Computing
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Researching Information Systems and Computing

Third Edition
October 2025 | 523 pages | SAGE Publications Ltd
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Written specifically for information systems (IS) and computing students, this accessible textbook includes everything you need to know about executing a research project. It is packed with practical advice and actionable suggestions, makes sense of underlying philosophies and introduces key quantitative and qualitative research methods.

The updated 3rd edition:
• Includes new content on the role of AI in research, including the use of AI in literature reviews.
• Highlights potential research topics related to online environments, emerging web technologies, and the role of digital infrastructures.
• Examines how digital tools and platforms can be leveraged within research methodologies to advance knowledge.

 
1 Introduction
 
2 The Purpose and Products of Research
 
3 Overview of the Research Process
 
4 The Digital Researcher
 
5 Participants and Research Ethics
 
6 Reviewing the Literature
 
7 Surveys
 
8 Design and Creation
 
9 Experiments
 
10 Case Studies
 
11 Action Research
 
12 Ethnography
 
13 Interviews
 
14 Observations
 
15 Questionnaires
 
16 Documents
 
17 Quantitative Data Analysis
 
18 Qualitative Data Analysis
 
19 Philosophical Paradigms – Positivism
 
20 Philosophical Paradigms – Interpretivism and Critical Research
 
21 Presentation of the Research

Briony J Oates

Briony J Oates was Professor of Inquiry Methods in the School of Computing at Teesside University in the UK. Her research interests ranged widely, from digital art to IT systems project failures to evidence-based practice in information systems and software engineering. She was awarded a National Teaching Fellowship in recognition of her pioneering work in the teaching of research methods to computing and information systems students. She has developed and taught many modules in research methods for both undergraduates and postgraduates. She has supervised numerous masters dissertations, been the Director of Studies for a large number of... More About Author

Marie Griffiths

Professor Rachel McLean is Director of Liverpool Screen School at Liverpool John Moores University. Rachel’s research career began with a PhD in electronic commerce. Her extensive and varied research portfolio includes international publications on science fiction and creative prototyping, and social media use in commercial and public sector industries. Rachel was successfully nominated as a REF 2021 panel member for UoA 34 Communication, Cultural and Media Studies, Library and Information Management. In 2016 Rachel was elected as President of the UK Academy of Information Systems (UKAIS), becoming the first woman to hold this post since... More About Author

Rachel McLean

A Reader in Digital Technologies, an ex-President of UK Academy in Information Systems (UKAIS), and a Digital Strategist Trustee with a homeless charity Emmaus Salford, Marie Griffiths has significant experience working on digital ‘live’ research projects which have explored the use of implementing technologies for commercial success. A key leadership role in the Business School is as the Post Graduate Research Director with over 100 PhD students under her guidance.  Marie has also held industry roles, and has a background in Information Systems, an area in which she is well published. Her current research focusses upon digital... More About Author

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