You are here

Public Servants Studied in Image and Essay

Public Servants Studied in Image and Essay
A Fanfare for the Common Bureaucrat

First Edition

July 2018 | 136 pages | CQ Press
“This book is a great resource to introduce the field to those who are just thinking of becoming public administrators…The first book of its kind to focus not on managers but on the front-line employees themselves.”
—Russell W. Mills, Bowling Green State University

This latest work by highly regarded scholar of bureaucracy Charles T. Goodsell uses narrative essays and accompanying video profiles to bring to life the work and careers of individuals working for the common good in 12 essential jobs at all three levels of American government. The first book to explicitly encourage undergraduates to consider the public service as a career, Public Servants Studied in Image and Essay offers an on-the-ground look at some of the careers available to them after graduation. It showcases the hard work and dedication of ordinary bureaucrats—rather than administrative leaders—to help students appreciate the nature and achievements of American bureaucracy. The book’s narratives are framed by an introduction and conclusion by Goodsell to provide context and to place them within the research on bureaucracy and public administration. 

Bundle Goodsell’s texts and save! 
We’ve made it easy for students to get The New Case for Bureaucracy all in one convenient package at a student-friendly price. When bundled with Public Servants Studied in Image and Essay, students receive a 20% discount. 
Use ISBN: 978-1-5443-4166-8 
Exclusive! Video Interviews
The following video interviews, conducted by the author, connect the content from the book to real stories about public service.  

Essay 1: Adam R. Price, ATF Special Agent

Essay 2: Michael J. Bender, Police Captain

Essay 3: Stephanie F. Pechura, Felon Rehabilitator

Essay 4: Cindy M. Berndt, Regulation Expert

Essay 5: Karen L. Wilson, Energy Advisor

Essay 6: Howard Glenn, Drainage Master

Essay 7: Daniel W. McKeague, Forest Ranger

Essay 8: Daniel M. Riccio, Livability Director

Essay 9: Keith T. Grupposo, Probation Officer

Essay 10: Kathy D. Robertson, Homelessness Combatant

Essay 11: Carla D. Holloman, Social Worker

Essay 12: Jeffrey B. Richardson, County Manager

Introductory Remarks
Part One: Public Safety
Ch. 1: Adam Price, ATF Special Agent
A Firearms Agency Under Fire  
Ch. 2: Michael Bender, Police Captain
Cops Doing Mental Health  
Ch. 3: Stephanie Pechura, Felon Rehabilitator
Tough Love in Action  
Part Two: Public Environment
Ch. 4: Cindy Berndt, Regulation Expert
Unsung Heroine of Process  
Ch. 5: Karen Wilson, Energy Advisor
The Public Policy Professional  
Ch. 6: Howard Glenn, Drainage Master
Coaching a Team That Must Win  
Part Three: Public Conservation
Ch. 7: Daniel McKeague, Forest Ranger
In the Habit of Change  
Ch. 8: Dan Riccio, Livability Director
A Beautiful Place Kept That Way  
Ch. 9: Keith Grupposo, Probation Officer
Giving Second Chances When Possible  
Part Four: Public Well-Being
Ch. 10: Kathy Robertson, Homelessness Combatant
Making Homeless Programs Work  
Ch. 11: Carla Holloman, Social Worker
Matured Professional Caretaking  
Ch. 12: Jeffrey Richardson, County Manager
Much Responsibility Closely Watched  
Review and Conclusions
About the Author

“Dr. Goodsell’s new book will bring to light the invaluable contribution of public administrators’ work (from all levels of government) to the people’s general well-being and the safety of the public at large. Featuring specific governmental work roles and job duties will provide rich contextual descriptions both at the agency and the individual levels of public service. These will bring otherwise faraway and detached perceptions of government work into the focus of concrete professional duties and missions…The book promises to bring students face-to-face with the main dilemmas and challenges permeating their jobs as public servants at the federal, state, and local levels.”

Maria Elias
Eastern Washington University

“As public scrutiny on agencies and individuals’ work is at an all-time high, it is paramount for the public to gain insight into the wide variety of jobs that are crucial to keeping the American people safe, sometimes even at high personal risk for public personnel. Putting a face and a name to people performing those jobs will help broaden our understanding of the true nature of public service.”

Ardrian Velazquez Vasquez
University of La Verne

“Like having a guest speaker in every class.”

Madinah Hamidullah
Rutgers University – Newark

“This book is a great resource to introduce the field to those who are just thinking of becoming public administrators…The first book of its kind to focus not on managers but on the front-line employees themselves.”

Russell W. Mills
Bowling Green State University

Sample Materials & Chapters

Chapter 2: Michael Bender

Chapter 11: Carla Holloman

Preview this book

Charles T. Goodsell

Charles T. Goodsell is a retired Professor Emeritus of Public Administration at the Center for Public Administration and Policy at Virginia Tech in Blacksburg.  His previous books on public administration are Mission Mystique (2011), The Case for Bureaucracy (1983, 1985, 1994, 2004), Public Administration Illuminated and Inspired by the Arts (co-edited, 1995), The Public Encounter (edited, 1981), and Administration of a Revolution (1965).  Other works include The American Statehouse (2001), The Social Meaning of Civic Space (1988), and American Corporations and Peruvian Politics (1974).  He has lectured and spoken on bureaucracy throughout... More About Author

Purchasing options

Please select a format:

ISBN: 9781483382869