Program Evaluation and Performance Measurement
An Introduction to Practice
Third Edition
- James C. McDavid - University of Victoria, Canada
- Irene Huse - University of Victoria, Canada
- Laura R. L. Hawthorn
© 2019 | 568 pages | SAGE Publications, Inc
Program Evaluation and Performance Measurement offers a conceptual and practical introduction to program evaluation and performance measurement for public and non-profit organizations. The authors cover the performance management cycle in organizations, which includes: strategic planning and resource allocation; program and policy design; implementation and management; and the assessment and reporting of results.
The Third Edition has been revised to highlight the current economic, political, and socio-demographic context within which evaluators are expected to work, and includes dynamic public policy exemplars such as the evaluation of body-worn police cameras.
The Third Edition has been revised to highlight the current economic, political, and socio-demographic context within which evaluators are expected to work, and includes dynamic public policy exemplars such as the evaluation of body-worn police cameras.
Chapter 1: Key Concepts and Issues in Program Evaluation and Performance Management
| Introduction |
| Policies and Programs |
| Key Concepts in Program Evaluation |
| Example: Evaluating a Police Body-Worn Camera Program in Rialto, California |
| Ten Key Evaluation Questions |
| The Steps in Conducting a Program Evaluation |
| Summary |
| Discussion Questions |
| References |
Chapter 2: Understanding and Applying Program Logic Models
| A Basic Logic Modeling Approach |
| Working with Uncertainty |
| Program Objectives, and Program Alignment with Government Goals |
| Program Theories and Program Logics |
| Logic Models that Categorize and Specify Intended Causal Linkages |
| Constructing a Logic Model for Program Evaluation |
| Logic Models for Performance Measurement |
| Strengths and Limitations of Logic Models |
| Summary |
| Discussion Questions |
| Appendices |
| References |
Chapter 3: Research Designs for Program Evaluations
| Introduction |
| Our Stance |
| What is Research Design? |
| Why Pay Attention to Experimental Design? |
| Using Experimental Designs to Evaluate Programs |
| Defining and Working with the Four Basic Kinds of Threats to Validity |
| Quasi-Experimental Designs: Navigating Threats to Internal Validity |
| Non-Experimental Deisgns |
| Testing the Causal Linkages in Program Logic Models |
| Research Designs and Performance Measurement |
| Summary |
| Discussion Questions |
| Appendices |
| References |
Chapter 4: Measurement for Program Evaluation and Performance Monitoring
| Introduction |
| Introducing Reliability and Validity of Measures |
| Units of Analysis and Levels of Measurement |
| Sources of Data in Program Evaluations and Performance Measurement Systems |
| Using Surveys to Estimate the Incremental Effects of Programs |
| Survey Designs Are Not Research Designs |
| Validity of Measures, and the Validity of Causes and Effects |
| Summary |
| Discussion Questions |
| References |
Chapter 5: Applying Quantitative Evaluation Methods
| Introduction |
| Comparing and Contrasting Different Approaches to Qualitative Evaluations |
| Qualitative Evaluations Designs: Some Basics |
| Designing and Conducting Qualitative Program Evaluations |
| Assessing the Credibility and Generalizability of Qualitative Findings |
| Connecting the Qualitative Evaluation Methods to Performance Measurement |
| The Power of Case Studies |
| Summary |
| Discussion Questions |
| References |
Chapter 6: Needs Assessments for Program Development and Adjustment
| Introduction |
| Steps in Conducting Needs Assessments |
| Needs Assessment Example: Community Health Needs Assessment in New Brunswick |
| Summary |
| Discussion Questions |
| Appendices |
| References |
Chapter 7: Concepts and Issues in Economic Evaluation
| Introduction |
| Three Types of Economic Evaluation |
| Economic Evaluation in the Performance Management Cycle |
| Historical Developments in Economic Evaluation |
| Cost-Benefit Analysis |
| Cost-Efective Analysis |
| Cost-Utility Analysis |
| Cost-Benefit Analysis Example: The High/Scope Perry Preschool Program |
| Strengths and Limitations of Economic Evaluation |
| Summary |
| Discussion Questions |
| References |
Chapter 8: Performance Measurement as an Approach to Evaluation
| Introduction |
| The Current Imperative to Measure Performance |
| Performance Measurement for Accountability and Performance Improvement |
| Growth and Evolution of Performance Measurement |
| Metaphors that Support and Sustain Performance Measurement |
| Comparing Program Evaluation and Performance Measurement Systems |
| Summary |
| Discussion Questions |
| References |
Chapter 9: Design and Implementation of Performance Measurement Systems
| Introduction |
| The Technical/Rational View and the Political/Cultural View |
| Key Steps in Designing and Implementing A Performance Measurement System |
| Performance Measurement for Public Accountability |
| Summary |
| Discussion Questions |
| Appendix A: Organizational Logic Models |
| References |
Chapter 10: Using Performance Measurement for Accountability and Performance Improvement
| Introduction |
| Using Performance Measures |
| Rebalancing Accountability-Focused Performance Measurement Systems to Increase Performance Improvement Uses |
| When Performance Measurement Systems De-Emphasize Outputs and Outcomes: Performance Management Under Conditions of Chronic Fiscal Restraint |
| Summary |
| Discussion Questions |
| References |
Chapter 11: Program Evaluation and Program Management: Joining Theory and Practice
| Introduction |
| Internal Evaluation: Views from the Field |
| Building an Evaluative Culture in Organizations: An Expanded Role for Evaluators |
| Striving for Objectivity in Program Evaluations |
| Criteria for High-Quality Evaluations |
| Summary |
| Discussion Questions |
| References |
Chapter 12: The Nature and Practice of Professional Judgement in Program Evaluation
| Introduction |
| The Nature of the Evaluation Enterprise |
| Ethical Foundations of Evaluation Practice |
| Ethical Guidelines for Evaluation Practice |
| Understanding Professional Judgement |
| Improving Professional Judgement in Evaluation |
| The Prospects for an Evaluation Profession |
| Summary |
| Discussion Questions |
| Appendix |
| References |
Supplements
Student Study Site
The open-access Student Study Site includes the following:
- Access to full-text SAGE journal articles that have been carefully selected to support and expand on the concepts presented in each chapter is included.
Instructor Teaching Site
Password-protected Instructor Resources include the following:
- Editable, chapter-specific Microsoft® PowerPoint® slides offer you complete flexibility in easily creating a multimedia presentation for your course.
- Test banks provide a diverse range of pre-written options as well as the opportunity to edit any question and/or insert your own personalized questions to effectively assess students’ progress and understanding.
- Chapter activities and cases offer lively and stimulating ideas for practical application of the concepts. Activities include case information to complete “tasks” and can apply to individual or group projects, in and out of class.
- Tables and figures from the printed book are available in an easily-downloadable format for use in papers, hand-outs, and presentations.
- Access to full-text SAGE journal articles that have been carefully selected to support and expand on the concepts presented in each chapter is included.
“Finally, a text that successfully brings together quantitative and qualitative methods for program evaluation.”
Northern Illinois University
“This book provides a good balance between the topics of measurement and program evaluation, coupled with ample real-world examples of application. It breaks down the materials and it is easy to follow, which provided my students with main points related to measurement and program evaluation. In addition, this book emphasizes both quantitative and qualitative evaluation methods. The discussion questions and cases are good and can be useful in class and for homework assignments.”
California State University Fresno