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Organizational Communication

Organizational Communication
A Critical Approach

August 2012 | 432 pages | SAGE Publications, Inc
Organizational Communication: A Critical Perspective introduces students to the field of organizational communication--historically, conceptually, and pragmatically--from a perspective grounded in critical theory and research. Author Dennis K. Mumby explores how the history of organizational communication theory and research is one that embodies and attempts to resolve the fundamental tensions and contradictions between the individual and the organization.

By taking a critical perspective to the history, theories, and research of organizational communication, this text seeks to address the following: how do we provide ourselves with the analytic and practical tools that will enable us to be more informed and critical consumers of, and participants in, organizational processes? Put more broadly, how do we learn to be better informed citizens who can participate effectively in, and be advocates of, organizational democracy? This textbook squarely addresses this problem.

In keeping with this theme, this text goes at great pains to explore the link between theory and practice. Mumby shows how management theory and research is of vital importance to our understanding of daily struggles for control over work and organizing processes. The critical perspective throughout helps students understand how, over the course of the last 100 years, corporations have sought more and more sophisticated methods of constructing our identities in ways that are commensurate with organizational world-views and goals.

Features unique to this text include the combination of the following issues:

· A thematic critical perspective on organizational communication, with analysis of traditional and contemporary approaches to organizational communication.

· Integrated discussion of ethics and technology.

· A full chapter on gender and organizational communication.

· A full chapter devoted to issues of organizational democracy.

1. Introducing Organizational Communication
2. The Critical Approach
3. Scientific Management, Bureaucracy, and the Emergence of the Modern Organization
4. The Human Relations School
5. Organizations as Communication Systems
6. Communication, Culture, and Organizing
7. Power and Resistance at Work
8. The Postmodern Workplace: Teams, Emotions, and No-Collar Work
9. Communicating Gender at Work
10. Communicating Difference at Work
11. Leadership Communication in the New Workplace
12. Branding and Consumption
13. Organizational Communication, Globalization, and Democracy
14. Communication, Meaningful Work, and Personal Identity

We are focusing Pt 2 of the textbook because it takes a complex, critical, and topical approach to issues in ADVANCED org com - supplemented by journal articles.

Dr Tiffany Ann Dykstra-DeVette
Communication Studies Dept, West Virginia University
August 22, 2016

Although the book contained excellent content for org comm, it was too narrow for our EDL 811 course - I would have had to require a number of high costs books to cover the remaining course content. This challenge had very little to do with the quality of the text - just not a good fit...

Dr Sharon Hoffman
Educational Admin , southeastern Louisiana University
August 22, 2014

Being used by another faculty now, no feedback yet.

Dr Lawrence Audler
Business Administration , Our Lady of Holy Cross College
March 14, 2014

Superb book designed specifically for graduate students.

Mrs Tammy Foster-Knight
School Of Business, Southern New Hampshire Univ
December 19, 2013

A good text for the general organizational communication class. Was looking for a text that focused on the mico elements of organizational communication.

Dr Jane Fitzgibbon
Communications , Wayne State University
October 28, 2013

Higher level than what I was looking for but may use for a different course in the future.

Ms Michelle Evans
Public Administration, Florida Atlantic University - Fort Lauderdale
October 2, 2013

Too high level.

Mrs Brandi Ulrich
Sch Of Bus Computers Tech Stds, Anne Arundel Community College
September 15, 2013

Provides good critical perspective on organisational communication. Useful for students whose studies need to reflect on communications based internships.

Ms Hazel Westwood
Department of Marketing, Birmingham University
August 8, 2013

Very much recommendable for students on BA and especially MA-levels. A central work within organizational communication.

Mrs Anna karina Kjeldsen
Aarhus School of Business, Aarhus University
April 18, 2013

Mumby's work is amazingly consistent with our program approach and the course objectives. The book itself is well researched and written.

And the ancillary resources are incredible. I've been teaching at the university-level for only a couple of years and this is my first experience with this kind of support. It's difficult to imagine a publisher doing more than Sage is doing with this book. Bravo.

Mr Tim Penner
School of Communication and Culture, Royal Roads Univ
March 30, 2013

Sample Materials & Chapters


ch 1

ch 12 & 13

Preview this book

Dennis K. Mumby

Dennis K. Mumby is the Cary C. Boshamer Distinguished Professor of Communication at The University of North Carolina at Chapel Hill, USA.  His research focuses on the communicative dynamics of organizational control and resistance under neoliberalism.  He is a Fellow of the International Communication Association, and a National Communication Association Distinguished Scholar. He has authored or edited 7 books and over 60 articles in the area of critical organization studies, and his work has appeared in journals such as Academy of Management Review, Management Communication Quarterly, Organization Studies, Organization, and... More About Author