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Organizational Communication
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Organizational Communication

Five Volume Set
Edited by:


March 2006 | 2 048 pages | SAGE Publications Ltd
The field of organizational communication has mushroomed in the past three decades. Originally viewed as a spin-off from management and organizational psychology, organizational communication is now a major area of research, education, and practice.

Studies in organizational communication focus on the messages, meanings, patterns of communication, discourse, and symbols as they aid in defining the nature of organizations. In effect, organizational communication scholars study the dynamic interplay between communication processes and human organizing.

This volume assembles in one collection the major works that form the building blocks of organizational communication studies. It chronicles the development of the field through articles that were influential in setting agendas and charting the course of research. Focusing on both mainstream and innovative topics, these volumes contain major works that cross five main arenas of the field, divided as follows:

Volume 1: History and Theoretical Perspectives-- covering articles that review the history of the field and formative studies on communication systems;

Volume 2: Communication Patterns, Structures, and Images -featuring articles that center on communication networks, media, technology, and organizational images;

Volume 3: Relational and Identity Issues-focusing on communication studies of leadership, socialization, identity, and organizational change;

Volume 4: Participation, Power, and Gender-centering on issues of democracy, control, resistance, and diversity; and

Volume 5: Cultures, Globalization, and Discourse-including studies of communication and culture, discourse, and emotions.

No other collection contains such classic and field defining works that represent the central currents of the field. This set is an essential reference volume for students, researchers and scholars in organizational communication, management, organizational sociology, administration, and organizational behavior.

 
Volume One: History and Theoretical Perspectives
 
PART ONE: HISTORY AND OVERVIEWS OF THE FIELD
W Charles Redding
Stumbling toward Identity
The Emergence of Organizational Communication as a Field of Study

 
Linda Putnam and George Cheney
Organizational Communication
Historical Development and Future Directions

 
Linda Putnam, Nelson Phillips and Pamela Chapman
Metaphors of Communication and Organization
James Taylor et al
Organizational Communication Research
Key Moments, Central Concerns and Future Challenges

 
Dennis Mumby and Cynthia Stohl
Disciplining Organizational Communication Studies
 
PART TWO: PERSPECTIVES AND THEORETICAL APPROACHES
Stephen Axley
Managerial and Organizational Communication in Terms of the Conduit Metaphor
Leonard Hawes
Social Collectives as Communication
Perspectives on Organizational Behavior

 
Linda Putnam
The Interpretive Perspective
An Alternative to Functionalism

 
Stanley Deetz
Describing Differences in Approaches to Organization Science
Rethinking Burrell and Morgan and Their Legacy

 
Stephen Banks and Patricia Riley
Structuration Theory as an Ontology for Communication Research
James Taylor et al
The Communicational Basis of Organization
Between the Conversation and the Text

 
 
PART THREE: COMMUNICATION CLIMATES AND SYSTEMS
Phillip Tomkpkins
Management Qua Communication in Rocket Research and Development
Marshall Scott Poole
Communication and Organizational Climates
Review, Critique and a New Perspective

 
Marshall Scott Poole
A Turn of the Wheel
The Case for a Renewal of Systems Inquiry in Organizational Communication Research

 
Noshir Contractor
Self-Organizing Systems Research in the Social Sciences
Reconciling the Metaphors and the Models

 
 
Volume Two: Communication Patterns, Networks, and Structures
 
PART ONE: COMMUNICATION NETWORKS
Eric Eisenberg, Peter Monge and Katherine Miller
Involvement in Communication Networks as a Predictor of Organizational Commitment
Terrence Albrecht and Vickie Ropp
Communicating about Innovation in Networks of Three US Organizations
Cynthia Stohl
European Managers' Interpretations of Participation
A Semantic Network Analysis

 
Eileen Ray
When the Links Become Chains
Considering Dysfunctions of Supportive Communication in the Workplace

 
Steven Corman and Craig Scott
Perceived Networks, Activity Foci and Observable Communication in Social Collectives
 
PART TWO: MEDIA AND COMMUNICATION TECHNOLOGY
 
Section One: Communication Technology in Organizations
Richard Daft and Robert Lengel
Organizational Information Requirements, Media Richness and Structural Design
Ronald Rice
Computer-Mediated Communication and Organizational Innovation
Janet Fulk
Social Construction of Communication Technology
Joseph Walther
Interpersonal Effects in Computer-Mediated Interaction
A Relational Perspective

 
 
Section Two: Structuration, Media Genres and Group Decision Support Systems
Robert McPhee
Formal Structure and Organizational Communication
Marshall Scott Poole et al
Group Decision Support Systems and Group Communication
A Comparison of Decision-Making in Computer-Supported and Nonsupported Groups

 
Geraldine DeSanctis and Marshall Scott Poole
Capturing the Complexity in Advanced Technology Use
Adaptive Structuration Theory

 
Noshir Contractor and David Seibold
Theoretical Frameworks for the Study of Structuring Processes in Group Decision Support Systems
Adaptive Structuration Theory and Self-Organizing Systems Theory

 
Wanda Orlikowski and JoAnne Yates
Genre Repertoire
The Structuring of Communicative Practices in Organizations

 
 
Volume Three: Relational and Identity Issues
 
PART ONE: LEADERSHIP, SUPERIOR-SUBORDINATE COMMUNICATION
Fredric Jablin
Superior-Subordinate Communication
The State of the Art

 
Gail Fairhurst and Teresa Chandler
Social Structure in Leader-Member Interaction
Vincent Waldron
Achieving Communication Goals in Superior-Subordinate Relationships
The Multi-functionality of Upward Maintenance Tactics

 
Gail Fairhurst
The Leader-Member Exchange Patterns of Women Leaders in Industry
A Discourse Analysis

 
 
PART TWO: ORGANIZATIONAL SOCIALIZATION
Meryl Louis
Surprise and Sense Making
What Newcomers Experience in Entering Unfamiliar Organizational Settings

 
Cynthia Stohl
The Role of Memorable Messages in the Process of Organizational Socialization
Connie Bullis and Betsy Bach
Socialization Turning Points
An Examination of Change in Organizational Identification

 
Vernon Miller and Fredric Jablin
Information-Seeking During Organizational Entry
Influences, Tactics and a Model of the Process

 
Michael Kramer
Communication and Uncertainty Reduction During Job Transfers
Leaving and Joining Processes

 
Brenda Allen
Feminist Standpoint Theory
A Black Woman's (Re)View of Organizational Socialization

 
 
PART THREE: ORGANIZATIONAL IDENTITY, IDENTIFICATION AND IDENTITIES
George Cheney
The Rhetoric of Identification and the Study of Organizational Communication
George Cheney
On the Various and Changing Meanings of Organizational Membership
A Field Study of Organizational Identification

 
Connie Bullis and Philip Tompkins
The Forest Ranger Revisited
A Study of Control Practices and Identification

 
Craig Scott, Steve Corman and George Cheney
Development of a Structural Model of Identification in the Organization
Maija Holmer-Nadesan
Organizational Identity and Space of Action
 
Volume Four: Participation, Power and Gender
 
PART ONE: GROUPS, PARTICIPATION, AND ORGANIZATIONAL DEMOCRACY
Katherine Miller and Peter Monge
Participation, Satisfaction and Productivity
A Meta-Analytic Review

 
George Cheney
Democracy in the Workplace
Theory and Practice from the Perspective of Communication

 
Cynthia Stohl and George Cheney
Participatory Processes/

oxical Practices

Communication and the Dilemmas of Organizational Democracy

 
Linda Putnam and Cynthia Stohl
Bona Fide Groups
A Reconceptualization of Groups in Context

 
Karen Ashcraft
Organized Dissonance
Feminist Bureaucracy as a Hybrid Form

 
 
PART TWO: POWER, ORGANIZATIONAL CONTROL, AND RESISTANCE
Phillip Tompkins and George Cheney
Communication and Unobtrusive Control in Contemporary Organizations
James Barker
Tightening the Iron Cage
Concertive Control in Self-Managing Teams

 
Lisa Howard and Patricia Geist
Ideological Positioning in Organizational Change
The Dialectic of Control in a Merging Organization

 
 
PART THREE: GENDER, DIVERSITY AND MULTIPLE VOICES IN ORGANIZATIONS
Dennis Mumby
Feminism, Postmodernism and Organizational Communication Studies
A Critical Reading

 
Patrice Buzzanell
Gaining a Voice
Feminist Organizational Communication Theorizing

 
Angela Trethewey
Disciplined Bodies
Women's Embodied Identities at Work

 
Erica Kirby and Kathleen Krone
"The Policy Exists, But You Can't Really Use It"
Communication and the Structuration of Work-Family Policies

 
Karen Ashcraft and Brenda Allen
The Racial Foundation of Organizational Communication
 
Volume Five: Cultures, Globalization and Discourse
 
PART ONE: INTERPRETIVE AND CRITICAL VIEWS OF SYMBOLS AND CULTURES
 
Section One: Organizational Culture and Narratives
Michael Pacanowsky and Nick Trujillo-O'Donnell
Organizational Communication as Cultural Performance
David Boje
The Storytelling Organization
A Study of Story Performance in an Office-Supply Firm

 
Larry Browning
Lists and Stories as Organizational Communication
Eric Eisenberg
Jamming
Transcendence Through Organizing

 
Ruth Smith and Eric Eisenberg
Conflict at Disneyland
A Root-Metaphor Analysis

 
Ruth Clair
The Use of Framing Devices to Sequester Organizational Narratives
Hegemony and Harassment

 
Dennis Mumby
The Political Function of Narrative in Organizations
 
Section Two: Globalizing Organizational Communication Research
Cynthia Stohl
International Organizing and Organizational Communication
Peter Monge
Communication Structures and Processes in Globalization
Michael Papa, Mohammed Auwal and Arrind Singhal
Dialectic of Control and Emancipation in Organizing for Social Change
A Multitheoretic Study of the Grameen Bank in Bangladesh

 
 
PART TWO: DISCOURSE AND LANGUAGE IN ORGANIZATIONS
 
Section One: Discourse and Language Analysis
Eric Eisenberg
Ambiguity as a Strategy in Organizational Communication
Gail Fairhurst
Echoes of the Vision
When the Rest of the Organization Talks Total Quality

 
Francis Cooren and James Taylor
Organization as an Effect of Mediation
Redefining the Link Between Organization and Communication

 
Gail Fairhurst and Linda Putnam
Organizations as Discursive Constructions
 
Section Two: Contradictions, Dialectics, and Irony
Linda Putnam
Contradictions and Paradoxes in Organizations
Dennis Mumby and Linda Putnam
The Politics of Emotion
A Feminist Reading of Bounded Rationality

 
Dennis Mumby and Cynthia Stohl
Power and Discourse in Organizational Studies
Absence and Dialectic of Control

 
Angela Trethewey
Resistance, Identity and Empowerment
A Postmodern Feminist Analysis of Clients in a Human Service Organization

 

Linda L. Putnam

Linda L. Putnam is a Research Professor in the Department of Communication at the University of California, Santa Barbara. Her current research interests include discourse analysis in organizations, negotiation and organizational conflict, and gender.  She is the co-editor of twelve books, including The SAGE Handbook of Organizational Communication (2014), Building Theories of Organization: The Constitutive Role of Communication (2009) and the author/co-author of over 180 journal articles and book chapters. She is a Distinguished Scholar of the National Communication Association, a Fellow of the International Communication Association... More About Author

Kathleen J. Krone