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Organizational Communication

Organizational Communication
Perspectives and Trends

November 2007 | 472 pages | SAGE Publications, Inc
The Fifth Edition of this best-selling introductory organizational communication textbook continues to examine and explore the problems and paradoxes of organizational communication and the changing features of organizational life that have been revealed through the application of pluralistic perspectives. The implications of race, gender, technology, and increasing globalization to organizational communication all receive expanded treatment.
1. An Orientation to Organizational Communication
Organization and Communication

Perspectives on Organizational Communication

2. Communication and Its Functions
A Precaution: Function and Structure Relationship

Communication, Information, and Meaning

Functions of Communication

3. Organizational Communication Structure
Traditional Approach to Structure

Formal Communication

Informal Communication

Communication Structure as a Network

Interpretive Approaches to Communication Structure

Critical Approaches to Communication Structure

4. Organization Theory: Prescriptions for Control
Scientific and Classical Management

Transitional Theories

The Human Relations Movement

Human Resource Development

5. Organization Theory: Metaphors of Biology
System Theory

Weick's Theory of Organizing

Luhmann's Social Systems Theory

Evolutionary Psychology

6. Organizational Theory: Communication and Culture
Communication and Culture: A Way to Understand Organizations

Approaches to Understanding Organizational Culture

Describing Organizational Culture: The Case of Ben & Jerry's

7. Information Technology
Information Technology and Change

Traditional Perspective

Interpretive Perspective

Critical Perspective

8. Cultural Control, Diversity, and Change
Cultural Control

Organizational Culture and Diversity

Traditional Perspectives on Cultural Control, Diversity, and Change

Interpretive Perspectives on Cultural Control, Diversity, and Change

Critical Perspectives on Cultural Control, Diversity, and Change

The Ethics of Diversity

9. Group Relationships
Traditional Perspective on Group Relationships

Interpretive Perspective on Group Relationships

Critical Perspective on Group Relationships

10. Leader-Member Relationships
Limitations of Leadership Theory and Research

Traditional Perspective

Interpretive Perspective

Critical Perspective

11. Power
Traditional Views of Status and Power

Interpretive Perspectives on Power

Power in the View of Critical Theory

Power and Conflict: Connected and Separate Phenomena

12. Conflict
Traditional Perspectives on Conflict

Interpretive Perspectives on Conflict

Critical Perspectives on Conflict

Ethics in Conflict

13. Strategic Communication
Characteristics of Strategic Communication

The Traditional Perspective

The Interpretive Perspective

The Critical Perspective

14. New Millennium Thought: Perspectives and Trends
Perspectives on the New Millennium

Traditional Perspectives and the New Millennium

Interpretive Perspectives and the New Millennium

Critical Perspectives and the New Millennium

Trends Influencing Organizations Today


I chose a newer book.

William Turner
Communications, Southwest Tenn Cmty Clg-Macon
September 19, 2019

Good organizational communication textbook with thorough discussion of various perspectives. Could be improved by new edition with updated case studies.

Dr Shari Hoppin
Speech Theatre Dept, Troy University - Troy
July 25, 2013

very useful book for students studying organizations and communication. covers a lot of organizational/communicational aspects.

Mrs Anna karina Kjeldsen
Aarhus School of Business, Aarhus University
April 18, 2013

no longer teaching the course

Dr Carolyn Cunningham
Communication Arts Dept, Gonzaga University
May 17, 2012

Sample Materials & Chapters

Chapter 1

Chapter 10

Chapter 11

Michael J. Papa

Tom D. Daniels

Tom D. Daniels (Ph.D. & M.A., Ohio University; B.A., Howard Payne University) conducts research in the area of organizational communication systems and practices and regularly teaches courses in organizational communication, research methods, and statistics. Professional experience includes the following: consulting editor, Communication Quarterly; associate editor, The Ohio Speech Journal; associate editor, Quarterly Journal of Speech; editorial board member, Communication Education, Communication Quarterly and Free Speech Yearbook. More About Author

Barry K. Spiker

Barry Spiker has nearly 25 years of experience in leading organizational change and human capital development and management. Formerly a Practice Leader and Executive at Andersen Consulting (now, Accenture), Dr Spiker was part of a team that led the design and implementation of the enterprise’s Organisational Change, HR and Communications practices. Similarly, Dr Spiker served as Managing Director at Price Waterhouse (now ‘PWC’), assisting in the inception of the firm’s Change Integration practice. As Vice President of the TQM practice at Mercer Management Consulting, he was one of the developers of six-sigma consulting and reengineering... More About Author

Also available as a South Asia Edition.

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ISBN: 9781412916844

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