You are here

Organizational Change

Organizational Change
An Action-Oriented Toolkit

Second Edition

March 2011 | 512 pages | SAGE Publications, Inc
Bridging current theory with practical applications, the 'toolkit' combines conceptual models with concrete examples and useful exercises to dramatically improve the knowledge, skills, and abilities of students in creating effective change. The Second Edition:

- Takes a pragmatic, action-oriented approach

- Emphasizes the measurement of change

- Demonstrates principles and applications using real-world examples, exercises and cases.

- Offers an integrated organizational change model so students can see the connections between topics and chapters.

Chapter 1: Changing Organizations in Our Complex World
Chapter 2: Change Frameworks for Organizational Diagnosis "HOW" to Change
Chapter 3: Change Frameworks for Organizational Diagnosis "WHAT" to Change?
Chapter 4: Building and Energizing the Need for Change
Chapter 5: Navigating Change Through Formal Structures and Systems
Chapter 6: Navigating the Informal Organization: Power and Culture
Chapter 7: Managing Recipients of Change and Influencing Internal Stakeholders
Chapter 8: Becoming a Master Change Agent
Chapter 9: Action Planning and Implementation
Chapter 10: Measuring Change - Designing Effective Control Systems
Chapter 11: Summary Thoughts on Organization Change


Instructor's Resource

The password-protected Instructor Teaching Site includes:

· PowerPoint Presentation: Chapter-specific slide presentations offer assistance with lecture and review preparation by highlighting essential content, features, and artwork from the book.

· Course Syllabi: Sample syllabi and sample framework for different course timelines—provide suggested models for instructors to use when creating the syllabi for their courses.

· Course Assignments: Suggested course projects are designed to promote students’ in-depth engagement with course material. These include a leader interview, article summary, book review, and a major change assignment.

· Case Teaching Notes: Teaching notes for the four cases in the text.

· Change Simulation: This includes the materials needed to run Janet Near's Change Simulation. This simulation is a two to three hour simulation which teaches about resistance to change and the process of moving people from becoming aware of a change to wanting that change. Included is an Instructor’s Manual, Player’s Manual, participants background, player groups, and PowerPoint debriefing slides

Student Study Site

This open access web-based student study site includes:
Video Links: Carefully selected, web-based video resources feature relevant, content for use in independent or classroom-based explorations of key topics.

Web Resources: These links to relevant websites direct both instructors and students to additional resources for further research on important chapter topics.

Self Assessments: This outlines in detail a method of having student self assessments forming the basis for grading participation.

Suggested Cases: This section includes cases and their potential use with the organizational change toolkit.

As a CFO working in a crown corporation with a broad customer base, over 1,000 employees and annual revenues of over $1 billion, I have found this book to be a very helpful resource to support the change management efforts within our workplace.

Clearly well researched, it is a good read that has many timely examples of challenges faced in todays business environment. Its clear structure and layout do indeed make it a valuable tool in the toolkit as once you have read through it, it is easy to refer back to the chapters in the book that speak to the particular stage that you are at in any change management situation.

I highly recommend this book as a valuable resource to any organization facing significant organization change.

Canadian CFO
Canadian CFO

The book is written in a logical way, with each chapter connected to the change management process using a clear diagram. This layout encourages students to engage in reading the book, because they can easily see the relevance of each chapter to the course topic...Given the importance of managing change at multiple levels, the authors have provided a wonderful reference and text for students to use and engage in.

Francine Schlosser, Ph.D.
Odette School of Business, University of Windsor

I have run a consulting organization focused on change for 25 years and have never been able to find a book I could recommend to my clients, who are practical people. This text filled that gap. Written with a practical focus it still covers all the major frameworks found in the academic literature. It is very well received when combined with actual change projects.

Michael J. Kay

Chose another text

Dr Victoria Sitter
Business Administration Dept, Milligan College
September 11, 2014

Relevant Case Studies and ease of reading. Reasonable price

Ms Janet Nelson
Business Administration Dept, University of South Maine - Portland
May 2, 2013

This is a very good text which fits the appraoach I take to organisational change

Dr Sylvia Horton
Education , Portsmouth University
November 13, 2012

It is a very well written and instructive book. However, due to the focus on planned change it is more appropriate in business studiesthan in psychology. I won't adopt it as essential, but because of its strengths and qualities I will recommend it to my students, especially those who aim to become a professional change agent.

Dr Joris Ruysseveldt
Work and organizational psychology, Open University of the Netherlands
November 6, 2012

This book is a brilliant introduction to Organisational Change; its structure is clear, various models of change are described and critiqued, case studies are well described and up-to-date. This book provides students with a very good knowledge base.

Ms Bettina Coleman-Schoels
Please select your department, Please select your institution
October 5, 2012

Planning to adopt for future course sections when syllabus is revised

Professor Linda Ridley
Management and Business Leadership, City University of New York School of Professional Studies
September 24, 2012

This textbook is considered one of the most interesting references for readers who need to know the "WHAT", "HOW", "WHY", "WHEN", "WHERE", and "WHO" to manage organizational change. It was valuable for master students to draw a plan for how to make a change in your setting. It's really good job.

Professor Hanan Alkorashy
College of Nursing, King Saud University
August 21, 2012

Thomas F. Cawsey

Tupper F. Cawsey is professor emeritus of Business, Wilfrid Laurier University. He served as editor, Case Research Journal, for the North American Case Research Association. He has served on several boards of directors and was chair, Lutherwood Board from 2003–2008. Tupper was recognized nationally in 2001 as one of Canada’s top five business professors by receiving the Leaders in Management Education award, sponsored by PricewaterhouseCoopers and the National Post. He is also the 1994 recipient of the David Bradford Educator Award, presented by the Organizational Behavior Teaching Society, and the 1990 Wilfrid Laurier University ... More About Author

Gene Deszca

Gene Deszca is professor of Business Administration, a former MBA director, and currently the associate MBA director in the School of Business and Economics at Wilfrid Laurier University. He has played a variety of leadership roles at Laurier, including the development and launch of the full-time, one-year MBA program, the executive MBA program, and the undergraduate international concentration. He was instrumental in the development of the post-university professional accreditation programs for one of Canada’s major accounting bodies and was a member of their national board of directors for several years. He loves working with... More About Author

Cynthia A. Ingols

Cynthia Ingols is a professor of Practice, School of Management (SOM), Simmons College, Boston. At the SOM, she directs the internship program for undergraduate and MBA students and teaches courses in organizational change, career management, and leadership. Cynthia works extensively in the SOM’s executive education programs. She leads, for example, Strategic Leadership for Women, an executive education program with a global reach that strengthens the leadership skills and self-confidence of its international participants. In addition, she chairs the SOM’s Assessment of Learning (AOL) Committee, a group that asks: Are our students... More About Author

Also available as a South Asia Edition.

Purchasing options

Please select a format:

ISBN: 9781412982856