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provides a good fundamental overview

Ms Karen Fay

I adopted this book since last semester because it provides clear frameworks for performance measurement in Human Service programs.

Thanks!

Dr Emmanuel Jean Francois

This was an excellent source book for the class that I taught Spring, 2010: Program Evaluation -- a graduate course. The course will be taught in alternating years.

James Reed

Short, to the point, and illuminates "measurement" thinking and decision making.
I used it last semester (Fall 2009) and this semester (Spring 2010).
I'm not sure if I will teach again this fall.

Allison Titcomb

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Create a flyer for "Measuring the Performance of Human Service Programs"