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"By "granting the other specificity," authors Domenici and Littlejohn successfully uphold the important values of human dignity, honor, and respect as anchoring points in which the story of the book evolves."—Stella Ting-Toomey California State University at Fullerton
"The book is written in user-friendly language, well planned, well executed, and packed with useful ideas on building positive facework in diverse contexts."—Stella Ting-Toomey California State University at Fullerton