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I will uses the case studies for the course and have given the details to our library to order. The cases are very good. Thanks, Qeis Kamran
First of all I'd like to say this book is an excellent book in the field, as cases books for academic education are very rare. But the only reason why I did not adopt is because that this book needs updating. The latest version was published in 2006 and a lot has happended in the field since then.
Very good book giving detailled information about all aspects of OM. Bit too heavy for my student groups but no fault of the author.
Good range of case studies presented although the two column page layout seems very old fashioned in its style.