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"This book presents much of the best thinking on the challenges of knowledge transfer...The book manages to explore complex theoretical issues in straightforward language, and provides the details of analysis in appendixes directed at active researchers. Szulanski combines an interesting set of studies on knowledge, and his book represents an excellent summation of what we currently know about the transfer of knowledge in organizations. This book will take its rightful place as a major contribution to research on organizational capabilities."
`The most helpful suggestion I can give potential readers is this: start reading. From the opening paragraphs, most readers will sense that they are safe in the hands of a skilled expositor who has hold of an important problem - and who, it subsequently turns out, has attacked that problem by deploying a substantial battery of research skills with notable theoretical and methodological sophistication. The result is a set of findings that challenge conventional wisdom about the problem of
