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“Destined to become one of the most important management books ever written, Fair Talk teaches the skills required to build cultures of impactful feedback and great performance. If you hope to become a highly effective manager or leader, this book is a must-read.”
“As business challenges require ever more creative, adaptive and collaborative organizations, leadership effectiveness has become mission-critical. Actionable feedback is one of the most impactful levers leaders have to build a smarter, more agile workforce. Angela Lane and Sergey Gorbatov have brought together science, real examples and a step-bystep process for giving fair, focused and credible feedback. FairTalk meets you as a leader where you are, allowing you to execute skilfully on the fundamental job of leadership: to maximize human potential.”
“People are an organization’s most important source of competitive advantage and feedback is the key to unleashing their full potential. FairTalk offers leaders straight talk on how to open up communication on their teams, improving not only individual performance but creating a culture where feedback is an essential building block for success.”
“Prompt and pertinent feedback is essential for building employee engagement. This briskly written and entertaining book provides a set of sensible and systematic guidelines for structuring the feedback process.”
“FairTalk does a masterful job of synthesizing great research and advice, refracted through common sense to offer managers a really useful, practical guide to giving feedback in this world of triggers, snowflakes and safe spaces.”
“For those with the potential to grow and lead, feedback is the best lubricant. The privilege of developing in a feedback rich culture is a gift to the ambitious. This book shows everyone how it can be done.”
“I loved this book! Lane and Gorbatov have distilled a wealth of important research and practical experience into a valuable ‘user’s guide’ for managers and leaders. They address head-on the challenges we all face in giving honest and frequent feedback, and attack the blockers to achieving great performance, all while offering a step-by-step approach for doing so in a transparent and supportive way. So important for Millennials and Generation Z. Read it as soon as you can – it will help you become a better leader!”