You are here

Managing Internationally

Managing Internationally
Succeeding in a Culturally Diverse World

First Edition

July 2007 | 728 pages | SAGE Publications, Inc
Ideal for a course on international management for undergraduate business administration and MBA programs, this textbook deals with the management of international business operations in the global market and discusses the basic managerial functions in an international enterprise. The textbook explores the theoretical and practical aspects of managing international business operations, and deals with multi-cultural, multinational and global issues of managing the business expansion beyond the domestic market.
Part I: Introduction
1. Introduction: the Management of International Business
The Changing Profile of the Global Business Environment

The Imperatives of Globalization of Business

Types of International Business Operations

International Business and International Management

Major Elements of Managing International Business

2. Socio-Ethical Issues and International Management
Social Responsibility and MNCs

Problem Areas

Concerns of Developing Countries

Globalization Backlash

Supranational Organizations

What's Next?

Case 1: Construction Dilemma
Case 2: Vodka Blues
Case 3: Yahoo vs. Survivors of the Holocaust
Case 4: Union Carbide, Bhopal
Case 5: Footwear International
Part II: Culture and Behavior
3. International Management and the Cultural Context

Cultural Framework

Cultural Aspects of Management

Corporate Culture

4. International Communication and Negotiation
International Communication

Macro and Micro International Communication

Classic Communication Model

International Verbal Communication

Cultural Differences in Nonverbal Communication

Communication Competence

Dos and Don'ts of Communication with Foreigners

International Negotiation

The American Negotiation Style

5. Managerial Leadership and Motivation in an International Context
The Shortcomings of Leadership Theories

Managerial Leadership in Europe

Managerial Leadership in Japan versus the U.S.

Leadership Summary

Motivation and Culture

Cultural Influence on Motivation

Applicability of Major Motivation Theories

Motivation and Japanese Employees

Global Trends and Motivation

Case 6: Kiwi Samuri: Secure Fit
Case 7: Frank Davis Comes to Madagascar
Case 8: Culture Clash: Don't Buyouts Always Make Sense
Case 9: Bill Keane
Case 10: Alternative Dispute Resolution
Case 11: Leasing Cargo Space in Granada
Part III: Strategy and Operations
6. International Environment and Strategy
Cultural Aspects of Strategy

International Environmental Forces

Generic MNC Strategies

Industry Characteristics and Strategy

7. Legal Issues and International Management
Cultural Heritage and Business Law

National Sovereignty

International Implications of Legal Issues

MNC Operational Disputes

8. Organization of Multinational Operations
Definiion and Functions of Organizing

The Organization of Multinationals

Factors Influencing MNC Structure

Development of International Corporate Structure

9. Control of International Operations
Purpose and Functions of the Control Process

Control Mechanisms

Control Approaches

Cultural Aspects of MNC Control

Evolution of MNC Coordination and Control

Additional Control Problems of MNCs

Ownership and Host Government Involvement

10. International Information Systems Management
Computer Based Information Systems

Information Architecture

Ramifications of Internationalization for the Information Systems Function

Building a Global Information System

Case 12: Daimler-Chrysler Merger
Case 13: Vinhdat Company
Case 14: Langle International Growers, Inc.: Managing a Small Business
Case 15: Global Multi-Products Chile
Case 16: Enron in India
Case 17: Ceramic Brick Factory
Part IV: Human Resources
11. International Human Resource Management
The Transition from Domestic to International Position

Recruitment and Selection

Product Life Cycle and International Human Resource Management

International Management and Intercultural Training and Preparation

Repatriation Problems


12. International Labor Relations
Locus of Control in International Workplace Practices

Host Government Involvement

International Labor Organizations

Diversity in International Labor Relations

Case 18: Barbara and William Harold: A Case Study of Americans Living Abroad in Belfast, North Ireland
Case 19: American Manager in Australia
Case 20: Human Resource Management Practices: A Small Business in a Transition Economy

A well-written text that highlights the tenets of international management in their cultural realities. Current, focused, and grounded in the importance of understanding the diverse business and management practices…to be successful in today’s global environment.” --Jim Giermanski, Belmont Abbey College and Powers International Inc.

Jim Giermanski
Belmont Abbey College and Powers International Inc.

“The presentation is better than anything I have come across elsewhere. It is easy to understand; is grounded in research; and, probably rings true to anyone who has worked in a significantly multicultural environment or who has experienced business transactions in a foreign country.” — Tom Tafolla, National Hispanic University

Tom Tafolla
National Hispanic University

“I have no doubt that students will relate very well to the issues and concepts covered. All students of international management will agree with me that this is a must read.” --Braimoh Oseghale, Fairleigh Dickinson University

Braimoh Oseghale
Fairleigh Dickinson University

“Without a doubt, the author does an outstanding job of bringing many of the concepts to life with the use of countless, but interesting stories, examples, and illustrations that make the book interesting and applicable to the real vs. theoretical world!” —James Woodrow, Vanguard University

James Woodrow
Vanguard University

“A good background to engage students in some meaningful discussions concerning cultural differences and how to respond to them. The mix of concepts with culturally-relevant stories makes it an enjoyable and informative read.” --Nolan Argyle, Valdosta State University

Nolan Argyle
Valdosta State University

In today's culturally diverse environment this book provides a comprehensive approach to recognising and understanding how culture has a significant impact on organisations. Managers would find this book a useful tool in conceptualising how countries approach their work.

Mrs Anita McGowan
Humanities , Croydon College
July 12, 2012

Kamal Fatehi

Dr. Kamal Fatehi is Professor of International Management and former Chair of Management and Entrepreneurship Department at Coles College of Business, Kennesaw State University. Before joining Kennesaw State University, he was Chair of Management and Marketing Department, and Interim Dean of College of Business Administration at Texas A&M International University. Previously, he was a professor of Strategic and International Management at Barton School of Business, Wichita State University, Wichita, Kansas.  He has taught at Louisiana State University, Western Illinois University, Eastern Illinois University, and Texas A&M... More About Author

Also available as a South Asia Edition.

Purchasing options

Please select a format:

ISBN: 9781412936903