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Managing Human Behavior in Public and Nonprofit Organizations
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Managing Human Behavior in Public and Nonprofit Organizations

Fourth Edition


August 2015 | 504 pages | SAGE Publications, Inc

Managing Human Behavior in Public and Nonprofit Organizations helps you understand, manage, and influence the behaviour of others in the workplace.  Taking an action-oriented approach the authors use real-world circumstances within public and non-profit organisations to illustrate key concepts. Important topics such as stress, decision making, motivation, leadership, communication, teams, and change give you a foundational understanding of the basic issues that affect human behaviour.

In addition to new cases and examples from the public and non-profit sectors, this edition features new material on leadership and organisational change, cultural diversity and generational diversity, and positive organisational behaviour. 

NEW TO THIS EDITION:

  • New material on leadership and organisational change build your critical management and leadership skills, so you can act effectively and responsibly under real -world pressures
  • Expanded coverage of cultural diversity helps you understand, communicate with, and effectively interact with people across cultures, as well as work with varying cultural beliefs and schedules
  • Expanded coverage of positive organisational behaviour includes the latest research and findings that demonstrate the successful implementation of positive psychology in the workplace
  • New cases, examples, self-assessments, and exercises bring concepts to life with relevant ways to practice and improve your management skills.

A companion website will be available for lecturers at study.sagepub.com/denhardt4e featuring additional teaching resources.

 
Chapter 1: Organizational Behavior as a Way of Thinking and Acting
The Roots of Organizational Behavior  
More Recent Developments  
Does Good Management Make a Difference?  
Themes and Purposes of This Book  
 
Chapter 2: Knowing and Managing Yourself
Where Do We Begin?  
Ways of Thinking  
Ways of Acting  
Thinking in Action  
Appendix 2.A: Reddin's Personal Values Inventory  
Appendix 2.B: Fundamental Interpersonal Relations Orientation–Behavior (FIRO)  
Appendix 2.C: Locus of Control  
Appendix 2.D: Career Orientation Inventory  
Appendix 2.E: Emotional Intelligence  
 
Chapter 3: Fostering Creativity and Innovation
Where Do We Begin?  
Ways of Thinking  
Ways of Acting  
Thinking in Action  
 
Chapter 4: Managing Stress
Where Do We Begin?  
Ways of Thinking  
Ways of Acting  
Thinking in Action  
 
Chapter 5: Decision-Making
Where Do We Begin?  
Ways of Thinking  
Ways of Acting  
Thinking in Action  
 
Chapter 6: Motivation and Engagement
Where Do We Begin?  
Ways of Thinking  
Ways of Acting  
Thinking in Action  
 
Chapter 7: Leadership in Public Organizations
Where Do We Begin?  
Ways of Thinking  
Ways of Acting  
Thinking in Action  
 
Chapter 8: Power and Organizational Politics
Where Do We Begin?  
Ways of Thinking  
Ways of Acting  
Thinking in Action  
 
Chapter 9: Communicating Effectively With Others
Where Do We Begin?  
Ways of Thinking  
Ways of Acting  
Thinking in Action  
 
Chapter 10: Working in Groups and Teams
Where Do We Begin?  
Ways of Thinking  
Ways of Acting  
Thinking in Action  
 
Chapter 11: Managing Conflict
Where Do We Begin?  
Ways of Thinking  
Ways of Acting  
Thinking in Action  
 
Chapter 12: Organizational Change
Where Do We Begin?  
Ways of Thinking  
Ways of Acting  
Thinking in Action  
 
Chapter 13: Representing the Organization “On the Outside”
Where Do We Begin?  
Ways of Thinking  
Ways of Acting  
Thinking in Action  
 
Chapter 14: Managing Behavior in the Public Interest
The New Public Service  
Conclusion  

Supplements

Instructor Resource Site

Calling all instructors!
It’s easy to log on to SAGE’s password-protected Instructor Teaching Site at study.sagepub.com/denhardt4e for complete and protected access to all text-specific Instructor Resources for Managing Human Behavior in Public and Nonprofit Organizations, Fourth Edition. Simply provide your institutional information for verification and within 72 hours you’ll be able to use your login information for any SAGE title!

Password-protected Instructor Resources include the following:

  • A Microsoft® Word® test bank is available containing multiple choice, true/false, short answer, and essay questions for each chapter. The test bank provides you with a diverse range of pre-written options as well as the opportunity for editing any question and/or inserting your own personalized questions to effectively assess students’ progress and understanding.
  • A Respondus electronic test bank is available and can be used on PCs. The test bank contains multiple choice, true/false, short answer, and essay questions for each chapter and provides you with a diverse range of pre-written options as well as the opportunity for editing any question and/or inserting your own personalized questions to effectively assess students’ progress and understanding. Respondus is also compatible with many popular learning management systems so you can easily get your test questions into your online course.
  • Editable, chapter-specific Microsoft® PowerPoint® slides offer you complete flexibility in easily creating a multimedia presentation for your course.
  • Lecture notes aligned with the PowerPoint slides summarize key concepts on a chapter-by-chapter basis to help with preparation for lectures and class discussions.
  • EXCLUSIVE! Access to certain full-text SAGE journal articles that have been carefully selected for each chapter. Each article supports and expands on the concepts presented in the chapter. This feature also provides questions to focus and guide student interpretation. Combine cutting-edge academic journal scholarship with the topics in your course for a robust classroom experience.
  • Carefully selected, web-based video links feature relevant interviews, lectures, personal stories, inquiries, and other content for use in independent or classroom-based explorations of key topics. 
Student Study Site

Use the Student Study Site to get the most out of your course!

Our Student Study Site at study.sagepub.com/denhardt4e is completely open-access and offers a wide range of additional features, including something no other publisher offers: SAGE Journal articles!

The open-access Student Study Site includes the following:

  • Mobile-friendly web quizzes allow for independent assessment of progress made in learning course material.
  • Carefully selected, video links feature relevant interviews, lectures, personal stories, inquiries, and other content for use in independent or classroom-based explorations of key topics.
  • EXCLUSIVE! Access to certain full-text SAGE journal articles that have been carefully selected for each chapter. Each article supports and expands on the concepts presented in the chapter. This feature also provides questions to focus and guide your interpretation. 


Excellent textbook. Authors present material in a well thought out manner.

Dr Clifford Blumberg
Political Science Dept, Arkansas State University
September 17, 2017

This textbook is more appropriate for our Org Comm in Nonprofits course offered by a colleague in my department. I passed the text along to her so she can see how it fits her course.

Professor Christy Brazee
Communication Dept, Univ Of Wisconsin-Oshkosh
September 22, 2015

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Robert B. Denhardt

Robert B. Denhardt is Professor of Public Administration in the Price School of Public Policy at the University of Southern California. He was previously Regents Professor and Director of the School of Public Affairs at Arizona State University. Dr. Denhardt is a past president of the American Society for Public Administration, a nationwide organization of academics and practitioners in the field of public administration at all levels of government. He is also a member of the prestigious National Academy of Public Administration, the field’s equivalent of the National Academy of Science. He was the 2004 recipient of ASPA’s Dwight Waldo... More About Author

Janet V. Denhardt

Janet V. Denhardt is the Chester A. Newland Professor of Public Administration in the Price School at the University of Southern California. Dr. Denhardt is a member of the National Academy of Public Administration. She has published seven books, including The New Public Service, The Dance of Leadership, Organizational Behavior, and Street-Level Leadership, as well as numerous articles in such journals as Public Administration Review, Administration & Society, and the Journal of Public Administration Research and Theory. Her teaching and research interests focus on organizational behavior, leadership, and governance. More About Author

Maria P. Aristigueta Coons

Maria P. Aristigueta is the president of the American Society for Public Administration, the Charles P. Messick Professor of Public Administration, the Associate Director of the School of Public Policy and Administra­tion, and the Senior Policy Fellow in the Institute of Public Administration at the University of Delaware. Her teaching and research interests are primarily in the areas of public sector management and include performance measurement, strategic planning, and organizational behavior. She has published numerous journal articles, book chapters, and books, including Managing for Results in State Government, Managing Human... More About Author

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ISBN: 9781483359298
$101.00