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Managing Diversity

Managing Diversity
Toward a Globally Inclusive Workplace

Second Edition

June 2010 | 408 pages | SAGE Publications, Inc
Winner of two prestigious awards in its First Edition (the 2006 Outstanding Academic Title Award from CHOICE Magazine,and the 2007 Academy of Management's George R Terry Book Award) the Second Edition:

- Provides an update on worldwide anti-discrimination legislation, with a critical examination of not only the content but also the enforcement of those laws

- Describes changes in Affirmative/Positive Action public policies, and using some recent court cases examine newer arguments for and against those policies

- Places more emphasis on the section describing Migration of Employers because of the growing importance of outsourcing and the public debate about `sending jobs overseas'

- Adds more current research on the barriers and benefits to implementing level I of the inclusive workplace model.

- Adds more on fair international practices and more public awareness and pressure to implement such practices

Martha Riche, Michalle Mor Barak
Global Demographic Trends: Impact on Workforce Diversity
Jeffery Sanchez-Burks, Michalle Mor Barak
Interpersonal Relationships in a Global Work Context
Martha Riche, Michalle Mor Barak
Socioeconomic Transitions: The New realities of the Global Workforce
Chapter 1: Introduction and Conceptual Framework
The Challenge of Managing Diversity in a Global Context

Tensions Posed by Global Workforce Trends

Diversity and Exclusion: A Critical Workforce Problem

The Inclusive Workplace Model

Conceptual Framework and Organization of the Book

Chapter 2: Diversity Legislation in a Global Perspective – Equality and Fairness in Employment
The International Bill of Human Rights and Employment Rights

Importance and Influence of the Declaration of Human Rights


Diversity-Related Employment Legislation

Broad Based Anti Discrimination Legislation

Practical Implications

Appendix 2.1. Universal Declaration of Human Rights
Appendix 2.2. Global Anti-discrimination and Equal Rights Legislation: Checklist of Protections Offered by Select Number Of Countries
Chapter 3: Discrimination, Equality and Fairness in Employment - Social Policies and Affirmative/ Positive Action Programs
Discrimination and Equality in Employment

Theoretical Perspectives of Discrimination and Affirmative Action

Principles of Affirmative Action and Positive Action Programs

The Public Debate over Affirmative and Positive Action Policies

Challenges for Business Practices

Chapter 4: Global Demographic Trends – Impact on Workforce Diversity by Martha Farnsworth Riche and Michàl Mor Barak
Martha Farnsworth Riche and Michàl Mor Barak)

National Trends

Chapter 5: Socioeconomic Transitions - The New Realities of the Global Workforce by Martha Farnsworth Riche and Michàl Mor Barak
Worker Migration

Occupational Diversity

Migration of Employers

Implications for Diversity of Gender, Disability and Sexual Orientation

Educational Trends and Workforce Diversity

Chapter 6: Defining Diversity in a Global Context – Prejudice and Discrimination
Workforce Diversity Defined

Toward a Global Definition of Diversity

Stereotypes and Prejudice

Dehumanization and Oppression

Employment-Related Discrimination

Chapter 7: Vive la difference? Theoretical Perspectives on Diversity and Exclusion in the Workplace
Diversity and Exclusion: A Critical Workforce Problem

Theoretical Underpinnings of the Inclusion-Exclusion Construct

Research on Organizational Demography Documenting Exclusion

Social Psychological Theories on Diversity and Intergroup Relations

Chapter 8: Culture and Communication in the Global Workplace
The Cultural Context for the Global Workplace

Cross-Cultural Communication

Effective Cross-Cultural Communication

Chapter 9: Interpersonal Relationships in a Global Work Context by Jeffery Sanchez-Burks and Michàlle E. Mor Barak
Cultural Styles and Relational Schemas

Diversity in Interpersonal Relationships

Interpersonal Relationships and Cross-cultural communication

Chapter 10: Diversity Management - Paradigms, Rational and Key Elements
Defining Diversity Management

From Equal Rights Laws to Affirmative/Positive Action to Diversity Management

Diversity Management Paradigms

The Impetus for Implementing Diversity Management

Chapter 11: An Overview of the Inclusive Workplace Model - Managing the Globalize Workforce Diversity
Diversity Management and the Inclusive Workplace

Chapter 12: The Inclusive Workplace - Level I - Inclusion Through Diversity Within the Work Organization
Inclusive Policies and Practices

Barriers and Benefits of Implementing the Inclusive Approach

Case Illustration: Level 1- Inclusion and diversity within work organizations -Denny's, Inc.

Questions for Discussion and Further Analysis 8

Chapter 13: The Inclusive Workplace - Level II - Inclusion Through Corporate- Community Collaborations
Inclusive Policies and Practices

Barriers and Benefits of Implementing the Inclusive Approach

Case Illustration: Level II - Inclusion and Corporate-Community Collaboration Unilever Inc.

Chapter 14: The Inclusive Workplace - Level III - Inclusion Through State/National Collaborations
Barriers and Benefits of Implementing the Inclusive Approach

Inclusion of Disadvantaged Groups at the National/State Level - the Eurest Case (Australia)

Chapter 15: The Inclusive Workplace - Level IV - Inclusion Through International Collaborations
Barriers and Benefits to Implementing the Inclusive Approach at Level IV

Case Illustration – The Fair Trade

Global Village and The Fair Trade Company

Fair Trade Future

Chapter 16: Toward a Worldwide Inclusive Workplace - Putting the pieces Together
The Value Base for the Inclusive Workplace

Practice Implementation of the Inclusive Workplace


Good coverage of the key issues

Mr Nicholas Snowden
Business Management, York St John University College
September 18, 2013

This is a very interesting book that is well organized and written for today's management student. The combination of theory, cases, and straightforward, practical insight make this a fine text to work with for a course dealing with management across global culture.

Dr Keith Hunter
School Of Management Business, University of San Francisco
July 30, 2013

It is challenging to find text books that offer a global perspective on diversity. This proved to be a useful text.

Mrs Michelle Blackburn
Business and Management, Sheffield Hallam University
July 19, 2013

Recommendations for its possible adoption in due course will be considered even as oral informal references are being made of the text. I find the text informative especially with the inclusion of relevant cases that make issues come real ,making understanding even to the 'uninitiated' very easy.

Management , London School of Economics and Political Science
December 18, 2012

The book provides different frameworks on workplace global diversity. It is written in a manner that will be easy and interesting for my undergraduate students to read and understand. Finally, the book is organized in manner that takes into consideration the intersectionalities of diversity and equity.

Maria Pabon
Organizational Leadership Policy and Development, University of Minnesota - Twin Cities
December 9, 2012

This is an extremely well researched textbook which I have given as recommended reading to all my students.

Thank you for providing it. I believe this topic will be a dissertation target for several of my students.

Best wishes

Stuart Mitchell

Mr Stuart Mitchell
Faculty of Business & Law, Kingston University
November 6, 2012

For those students undertaking a Business Degree or Human Resource Management course, this book provides some excellent guidance on how to manage diversity in the workplace. It gives some useful examples and expands the concept of diversity to wider elements

Mrs Anita McGowan
Humanities , Croydon College
July 16, 2012

This text provides a good overall background on the subject of Diversity for Undergraduate students.

Dr Janet Astley
Management , York St John University
May 16, 2012

A useful introduction into diversity issues for all professions, but especially to my business students specializing into HRM.

Ms Elizabeth San Miguel
Business Administration , HAAGA-HELIA University of Applied Scie
May 9, 2012

The book provides a succinct account of the historical and theoretical development leading to managing diversity in the workplace. Its inclusion of checklist and comparison tables of national legislations relating to equality and fairness in employment is most useful for students and managers to understand the wide adoption of measures leading to managing the globally invlusive workplace.

Professor Mor Barak has rightly developed her managing diversity theory in organizational, community, state and international contexts upon the global social, economic and demographic trends. She has also developed in detail how managing diversity is achieved in various levels. It provides a handy handbook for students pursuing a course on diversity workplace.

Mr Hoi Wah MAK
Dept of Applied Social Studies, City University of Hong Kong
December 17, 2010

Michalle E. Mor Barak

Award-winning author Michàlle E. Mor Barak, PhD is the Dean’s Endowed Professor of Social Work and Business in a Global Society at the University of Southern California in Los Angeles with a joint appointment at the School of Social Work and the Marshall School of Business. More About Author

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ISBN: 9781412972352