Journal of Creating Value
Business & Management
The peer-reviewed journal welcomes submissions that cover either or both the science and the art of Customer Value Creation. The science encompasses issues of logic, and associated rational factors, data and cases. The art covers emotional and social factors, including the psychological and human factors necessary to harness and align the passion of everyone in an enterprise.
The Journal of Creating Value exists to provide a focus for information and debate about this new dynamic, which includes the imperative to shift from ‘Command and Control’ to ‘Connect and Inspire’ customer-led management practices.
This journal is a member of the Committee on Publication Ethics (COPE).
The Journal of Creating Value is a refereed, professional journal focused on creating value synergistically for a broad set of societal stakeholders, including: customers, employees, suppliers, communities, governments, media, civil society organizations, etc. using, for example multi-capital and other perspectives. The audience for the journal includes academia, researchers, professionals, community and government agencies, business and industry.
The peer-reviewed journal welcomes submissions that cover either or both the science and the art of Creating Value and Creating Customer Value. The science encompasses issues of logic, and associated rational factors, data and cases. The art covers emotional and social factors, including the psychological and human factors necessary to harness and align the passion of everyone in an enterprise.
The Journal of Creating Value exists to provide a focus for information and debate about this new dynamic, which includes the imperative to shift from ‘Command and Control’ to ‘Connect and Inspire’ Creating Value-led management practices.
This journal is a member of the Committee on Publication Ethics (COPE).
Holger J Schmidt | Koblenz University of Applied Sciences, Germany |
Gautam Mahajan | Customer Value Foundation, India |
Moshe Davidow | Carmel Academic Center, Israel |
Sertan Kabadayi | Fordham University, USA |
Youji Kohda | Graduate School of Knowledge Science, Japan Advanced Institute of Science and Technology, Japan |
Bill Price | Driva Solutions, LLC, USA |
Martijn Rademakers | Sollcorp, The Netherlands |
Edyta Rudawska | University of Szczecin, Poland |
Orlando Troisi | University of Salerno, Italy |
Scott M Broetzmann | Customer Care Measurement & Consulting LLC, USA |
Cihan Cobanoglu | University of South Florida, USA |
Lucio Lescano Duncan | CAME, Peru |
Christian Grönroos | Hanken School of Economics, Helsinki, Finland |
Joseph Haldane | IAFOR, Japan |
Denis Harrington | Waterford Institute of Technology, Waterford, Ireland |
Kasuhiko Kokubu | University of Kobe, Japan |
V Kumar | St. John's University, New York, USA |
Werner Kunz | University of Massachusetts, Boston, USA |
Luis Filippe Lages | Nova SBE, Portugal |
Michael Lowenstein | Beyond Philosophy, USA |
Diane M Magers | CXPA, USA |
Cristina Mele | University of Naples “Federico II”, Italy |
Luiz Moutinho | University of Suffolk , England |
Jayant Shah | Academy of Indian Marketing, India |
James C. Spohrer | IBM, USA |
Philip Sugai | Doshisha University, Japan |
Bob Thompson | CustomerThink Corporation, USA |
Wolfgang Ulaga | INSEAD, France |
Can Uslay | Rutgers University, USA |
Stephen L. Vargo | University of Oklahoma, USA |
Eric Almquist | Bain & Co., USA |
Nestor Farias Bouvier | Sapin S A Business Consultants – M&A, Argentina |
Tanya Dubash | Godrej Industries, India |
Russ Klein | American Marketing Association, USA |
Philip Kotler | Northwestern University, USA |
Utpal Mangla | IBM, USA |
R Mukundan | Tata Chemicals, India |
Roland T. Rust | Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, USA |
Jagdish N. Sheth | Emory University, USA |
Hermann Simon | Simon-Kucher, Germany |
Hans Udo Wenzel | AromataGroup srl, Italy |
Jochen Wirtz | National University of Singapore, Singapore |
Manuscript submission guidelines can be accessed on Sage Journals.