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Improving Organizational Surveys
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Improving Organizational Surveys
New Directions, Methods, and Applications

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Volume: 158
288 pages | SAGE Publications, Inc
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Organizational surveys are becoming increasingly popular with social science researchers and are used for a wide range of purposes, such as measuring employees' needs, obtaining consumers' opinions about the goods and services they receive, and monitoring the effectiveness of organizational interventions. This book presents the latest tools, techniques and applications for conducting successful organizational surveys throughout a wide range of settings - private, governmental and military.
Paul Rosenfeld, Jack E Edwards and Marie D Thomas
Introduction
 
PART ONE: METHODOLOGICAL ISSUES
Jack E Edwards and Marie D Thomas
The Organizational Survey Process
General Steps and Practical Considerations

 
Jamshid C Hosseini and Robert L Armacost
Gathering Sensitive Data in Organizations
Solomon Dutka and Lester R Frankel
Measurement Errors in Organizational Surveys
 
PART TWO: NEW DIRECTIONS IN PRACTICE
Stephanie Booth-Kewley, Paul Rosenfeld, and Jack E Edwards
Computer-Administered Surveys in Organizational Settings
Alternatives, Advantages and Applications

 
Richard A Dunnington
New Methods and Technologies in the Organizational Survey Process
Gary W Morris and Mark A LoVerde
Consortium Surveys
 
PART THREE: APPLICATIONS
Marie D Thomas and Patricia J Thomas
Surveying Pregnancy and Single Parenthood
The Navy Experience

 
Amy L Culbertson and Paul Rosenfeld
Understanding Sexual Harassment Through Organizational Surveys
Elyse W Kerce and Stephanie Booth-Kewley
Quality of Work Life Surveys in Organizations
Methods and Benefits

 
Dan Landis, Mickey R Dansby, and Robert H Faley
The Military Equal Opportunity Climate Survey
An Example of Surveying in Organizations

 
Robert A Giacalone and Stephen B Knouse
Identifying Security Risks in Organizations
Development and Use of a Security Exit Survey Instrument

 

Paul Rosenfeld

Jack E. Edwards

In addition to editing this book, Jack Edwards has published two survey books cited in the Recommended Readings section of this chapter. He is currently an Assistant Director in the Office of Applied Research and Methods at the U.S. General Accounting Office, Washington, DC. His prior positions include Chief of the Personnel Survey Branch at the Defense Manpower Data Center and tenured Associate Professor at the Illinois Institute of Technology. (The opinions expressed in this article are those of the authors and do not necessarily reflect the views of the U.S. General Accounting Office.) More About Author

Marie D. Thomas