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Human Resource Management

Human Resource Management
Functions, Applications, and Skill Development

Second Edition

January 2015 | 712 pages | SAGE Publications, Inc
Human Resource Management: Functions, Applications, and Skill Development, Second Edition, featuring the 2013 Society for Human Resource Management (SHRM) Human Resource Curriculum Guide, explores important HRM concepts and functions with a strong emphasis on skill development, critical thinking, and application. In this fully-revised edition, all 210 required SHRM topics are noted within the chapter content as Robert N. Lussier and John Hendon prepare students to develop HRM skills they can use in their personal and professional lives. Students stay engaged through a wide variety of activities and tools that allow them to immediately apply HR functions and concepts.
Part 1: 21st Century Human Resource Management Strategic Planning and Legal Issues
Chapter 1: The New Human Resource Management Process
Why Study Human Resource Management (HRM)?

HRM Past and Present

21st Century HRM

HRM Skills

Line Managers’ HRM Responsibilities

HR Managers’ Responsibilities: Disciplines Within HRM

HRM Careers

Practitioner’s Model for HRM

Trends and Issues in HRM

Chapter 2: Strategy-Driven Human Resource Management
Strategy and strategic planning in the 21st century

The External Environment




An Introduction to Data Analytics for HRM

Human Resource Information Systems (HRIS)

Measurement tools for strategic HRM

Trends and Issues in HRM

Chapter 3: The Legal Environment and Diversity Management
The Legal Environment for HRM – Protecting Your Organization

A User’s Guide to Managing People – The OUCH Test

Major Employment Laws

The Equal Employment Opportunity Commission (EEOC)

EEO, Affirmative Action and Diversity – What’s the Difference?

Sexual Harassment – A Special Type of Discrimination

Religious Discrimination

Trends and Issues in HRM

Part 2: Staffing
Chapter 4: Matching Employees and Jobs – Job Analysis and Design
Employee and Job Matching

Workflow Analysis

Job Analysis

Job Design/Redesign

Designing Motivational Jobs

HR Forecasting

Reconciling internal labor supply and demand

Succession Planning

Trends and Issues in HRM

Chapter 5: Recruiting Job Candidates
The Recruiting Process

Organizational Recruiting Considerations

Internal or External Recruiting?

Challenges and Constraints in Recruiting

Evaluation of Recruiting Programs

Trends and Issues in HRM

Chapter 6: Selecting New Employees
The Selection Process

Looking for “Fit”

Uniform Guidelines on Employment Selection Procedures

Applications and Preliminary Screening

Testing and Legal Issues

Selection Interviews

Background Checks

Selecting the Candidate and Offering the Job

Trends and Issues in HRM

Part 3: Developing and Managing
Chapter 7: Training, Learning, Talent Management and Development
The Need for Training and Development

The Training Process and Needs Assessment

Learning and Shaping Behavior

Design and Delivery of Training

Assessing Training

Talent Management and Development

Trends and Issues in HRM

Chapter 8: Performance Management and Appraisal
Performance Management Systems

Why Do We Conduct Performance Appraisals?

What Do We Assess?

How Do We Use Appraisal Methods and Forms?

Who Should Assess Performance?

Performance Appraisal Problems

Debriefing the Appraisal

Trends and Issues in HRM

Chapter 9: Rights and Employee Management
Managing and Leading Your Workforce

Commonly Accepted Employee Rights

Management Rights

Coaching, Counseling and Discipline

Leadership, Management and Change

Trends and Issues in HRM

Chapter 10: Employee and Labor Relations
Labor Relations: A Function of Trust and Communication

Job Satisfaction

Legal Issues in Labor Relations

Unions and Labor Rights

Management Rights and Decertification Elections

Managing Conflict


Trends and Issues in HRM

Part 4: Compensating
Chapter 11: Compensation Management
Compensation Management

Organizational Philosophy

Legal and Fairness Issues in Compensation

Job Evaluation

Developing a Pay System

Trends and Issues in HRM

Chapter 12 Incentive Pay
Why Do We Use Incentive Pay?

Individual or Group-based Incentives?

Options for Individual Incentives

Options for Group Incentives

Failure, Challenges, and Guidelines in Creating Incentive Pay Systems

Executive Compensation

Trends and Issues in HRM

Chapter 13: Employee Benefits
Statutory Benefits

Voluntary Benefits

Administration and Communication of Benefits

Trends and Issues in HRM

Part 5: Protecting and Expanding Organizational Reach
Chapter 14: Workplace Safety, Health, and Security
Workplace Safety and OSHA

Employee Health


Workplace Security

Trends and Issues in HRM

Chapter 15: Organizational Ethics, Sustainability and Social Responsibility
Ethical Organizations

Corporate Social Responsibility (CSR)


Trends and Issues in HRM

Chapter 16: Global Issues for Human Resource Managers
Globalization of Business and HRM

Legal, Ethical and Cultural Issues

Global Staffing

Developing and Managing Global Human Resources

Compensating Your Global Workforce

Trends and Issues in HRM



Instructor Resource Site

SAGE edge offers a robust online environment featuring an impressive array of tools and resources for review, study, and further exploration, keeping both instructors and students on the cutting edge of teaching and learning. SAGE edge content is open access and available on demand. Learning and teaching has never been easier!

SAGE edge for Instructors, supports teaching by making it easy to integrate quality content and create a rich learning environment for students.

  • Test banks provide a diverse range of pre-written options as well as the opportunity to edit any question and/or insert personalized questions to effectively assess students’ progress and understanding
  • Sample course syllabi for semester and quarter courses provide suggested models for structuring one’s course
  • Editable, chapter-specific PowerPoint® slides offer complete flexibility for creating a multimedia presentation for the course
  • EXCLUSIVE! Access to full-text SAGE journal articles have been carefully selected to support and expand on the concepts presented in each chapter to encourage students to think critically
  • Multimedia content includes videos that appeal to students with different learning styles
  • The Instructor's Manual provides answers to in-text questions and case notes
  • A Course cartridge provides easy LMS integration
Student Study Site

SAGE edge offers a robust online environment featuring an impressive array of tools and resources for review, study, and further exploration, keeping both instructors and students on the cutting edge of teaching and learning. SAGE edge content is open access and available on demand. Learning and teaching has never been easier!

SAGE edge for Students provides a personalized approach to help students accomplish their coursework goals in an easy-to-use learning environment.

  • Mobile-friendly eFlashcards strengthen understanding of key terms and concepts
  • Mobile-friendly practice quizzes allow for independent assessment by students of their mastery of course material
  • A  customized online action plan includes tips and feedback on progress through the course and materials, which allows students to individualize their learning experience
  • Chapter learning objectives help students reinforce the most important material
  • Multimedia content includes video and web resources that appeal to students with different learning styles
  • EXCLUSIVE! Access to full-text SAGE journal articles that have been carefully selected to support and expand on the concepts presented in each chapter 

“Robert Lussier, in collaboration with John Hendon, has taken his inimitable writing style to another level in this text.  Even the most mundane of HR topics come to life in this active learning text.  A multitude of application and skill building exercises ‘bring this book to life’ and reinforce student comprehension of the field of Human Resource Management.”

Carl Blencke
University of Central Florida

“An excellent source to curious minds…Covers HR topics thoroughly and engagingly.”

Ghadir Ishqaidef
University of Wisconsin-Green Bay

“The Lussier & Hendon text sets a new standard for not only HRM textbooks but for textbooks in general through the exceptional approach and unique layout to demonstrate concepts, applications, and skill developments. It offers an effective way of guiding students from theory to practice and also making the topic easier to teach.”

Kern Peng
Santa Clara University

“Prior to reviewing Human Resource Management (Lussier and Hendon), my students were forced to rely on employment law reference books and my lecture notes in lieu of a traditional HRM textbook.  Quite simply, I had given up on finding a human resource management text that was current on employment legislation and on HR trends and issues, while written in a style that engaged the typical undergraduate student.  This textbook is the answer to my search for a superior undergraduate HRM text.”

Elizabeth Fair
Georgia College & State University

“This text is well written; the content is appropriate for under graduate level students. Each chapter is well organized and supported with exercises, summaries and case studies. In addition, the cost is reasonable for the students.”

Eleanore Webster
Santa Rosa Junior College

“Human Resource Management, by Lussier provides a path through the labyrinth of current HR Practices, especially the business component governed by more laws than any other business component.”

Harry Whitney
University of the Incarnate Word

"The application exercises and skills inventories will help equip students for a successful managerial career."

Diane Galbraith
Slippery Rock University

“Well-written, easy to read, and full of practical examples, Lussier and Hendon is a must-read for today’s HR student.”

Charles Gorman
Virginia Polytechnic Institution and State University

“This HRM textbook has the best pedagogical features I have ever seen. The pedagogical aids, applications, and skill-building activities make the textbook unique in its ability to promote active learning and skill-building.”

Herve Queneau
Brooklyn College-CUNY

“Lussier and Hendon’s text on Human Resource Management is on the “cutting edge” of twenty first century knowledge for the professional HR executive, management personnel and an owner of a business.”

Jerry Sellentin
University of Nebraska

Sample Materials & Chapters

Chapter 1

Chapter 8

Robert N. Lussier

Robert N. Lussier is a professor of management at Springfield College and taught management for more than 35 years. He is a prolific writer, with more than 500 publications to his credit. His articles have been published in the Academy of Entrepreneurship Journal, Business Horizons, Entrepreneurship Theory and Practice, Family Business Review, Journal of Business Strategies, Journal of Management Education, Journal of Small Business Management, Journal of Small Business Strategy, SAM Advanced Management Journal, and several others. He also has a human resources management textbook (with John Hendon) published by SAGE and other textbooks... More About Author

John R. Hendon

John R. Hendon is a seven-time entrepreneur and former director of operations for a $60 million company. He brought his experience and interests to the classroom full time in 1994 and has been a Management faculty member at the University of Arkansas at Little Rock for over 17 years. An active member of the Society for Human Resource Management, he teaches in the areas of Human Resources Management, Strategy, and Organizational Management, and researches in a number of areas in the Management field, specializing in Entrepreneurial research. John is also currently the President of “The VMP Group,” an Arkansas-based business consulting firm.... More About Author

Also available as a South Asia Edition.

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ISBN: 9781452290638