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How To Conduct Organizational Surveys
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How To Conduct Organizational Surveys
A Step-by-Step Guide



176 pages | SAGE Publications, Inc
Organizations are increasingly turning to surveys to solve many business-related problems. This book provides those who want to plan organizational surveys with a step-by-step, `how-to' guide. The authors describe the issues that must be addressed at each step in the process, the advantages and disadvantages that result from many of the choices that must be made, and practical lessons learned from their years of experience in designing and conducting surveys.
 
Organizational Surveys
An Overview

 
 
Identifying Survey Content
 
Creating the Survey, Part One
Writing Survey Items

 
 
Creating the Survey, Part Two
Response Alternatives, Item Order, Survey Length, and Response Biases

 
 
Selecting Survey Respondents
 
Organizational Survey Administration
 
Fielding the Survey
 
Monitoring and Maximizing Response Rates
 
Data Processing
 
Analyzing Data and Interpreting Results
 
Presentation of Survey Findings

"Unlike many survey ‘how-to’ books, this book is clear, well-written, practical, and insightful. I highly recommend it to those interested in conducting organizational surveys or managing a consultant/ vendor that is supplying survey services to an organization." 

TECHNO

This is one of the only practical guides available that is focused on organizational surveys instead of surveys in general.

Dr Thomas Mason
Psychology Dept, Elmhurst College
January 20, 2013

Jack E. Edwards

In addition to editing this book, Jack Edwards has published two survey books cited in the Recommended Readings section of this chapter. He is currently an Assistant Director in the Office of Applied Research and Methods at the U.S. General Accounting Office, Washington, DC. His prior positions include Chief of the Personnel Survey Branch at the Defense Manpower Data Center and tenured Associate Professor at the Illinois Institute of Technology. (The opinions expressed in this article are those of the authors and do not necessarily reflect the views of the U.S. General Accounting Office.) More About Author

Marie D. Thomas

Paul Rosenfeld

Stephanie Booth-Kewley

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