You are here

Helping the Client

Helping the Client
A Creative Practical Guide

Fifth Edition
  • John Heron - South Pacific Centre for Human Inquiry, New Zealand, South Pacific Centre for Human Inquiry, Auckland

276 pages | SAGE Publications Ltd
Helping the Client is the best-selling text, which has long been used as the basis of interpersonal skills training in a wide range of professions from medicine to management. Based on John Heron's well-known six category model, the book presents different forms of helping behavior which can be adopted by any practitioner working face-to-face with a client. Drawing on his many years of experience as a therapist, consultant and teacher, the author explores the contexts and issues associated with these different forms of helping and, for each, describes a wide range of practical interventions for the practitioner to use. He examines the objectives of helping, states of person-hood, the many ways in which helping can degenerate, the preparation and training of the practitioner, and examples of how the interventions can be used by different occupational groups. Helping the Client is the Fifth Edition of the book originally entitled Six Category Intervention Analysis. Revised and enlarged throughout, with a new chapter on co-working, the book remains essential reading for the development of interpersonal skills, in counseling, management, health care, social work, youth and community work, education, and many other professions.
Preparation for Helping
Client Categories and States
Prescriptive Interventions
Informative Interventions
Confronting Interventions
Cathartic Interventions
Catharsis and Transmutation
Catalytic Interventions
Supportive Interventions
Basic Interventions
Phases and Sequencing
Degenerate and Perverted Interventions
Six-Category Training
Teaching Interpersonal Skills

This book is essential reading on our interpersonal communication skills module and forms the core of the module. The book outlines the sic category analysis of counselling interventions providing students with details of each. Student feedback about the text has been positive

Dr Helen Nicholas
Psychology Department, Worcester University
October 8, 2015

I was first introduced to Heron's 6CIA model in the early 1990's on a Trainers' Course. This was done using handouts about 6CIA. Over the years I used the 6 interventions, and still do. It was not until the late 90's that I came across some of the other topics that are included in this book - which I adopted and practiced.

I read the an earlier edition of this book in the 200's for the first time and started to recommend it to students studying communication and interpersonal skills.

This latest edition will be the version that I will be pointing my students towards.

Mr Walter Green
Learning & Development, Cleveland Police
March 14, 2015

In addition to its primary focus on therapeutic work, this book also has relevance to a number of other professions such as teachers and nurses. The included exercises for teaching and training are a welcome addition.

Mr Haydn Tomlinson
Counselling, York St John University
March 22, 2010

John Heron

John Heron founded the Human Potential Research Group at the University of Surrey, and later pioneered personal and professional development programs for doctors, as Assistant Director, British Postgraduate Medical Federation, University of London. He now runs the South Pacific Centre for Human Inquiry, New Zealand. More About Author

For instructors

SAGE Knowledge is the ultimate social sciences digital library for students, researchers, and faculty. Hosting more than 4,400 titles, it includes an expansive range of SAGE eBook and eReference content, including scholarly monographs, reference works, handbooks, series, professional development titles, and more.

The platform allows researchers to cross-search and seamlessly access a wide breadth of must-have SAGE book and reference content from one source.