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Global Public Management
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Global Public Management
Cases and Comments

Edited by:


November 2004 | 216 pages | SAGE Publications, Inc
Global Public Management offers a collection of cases illustrating managerial problems and policy situations that managers could face anywhere in the world. These cases are then analyzed by universal scholars and practitioners of public management. The case comments focus on identifying the problem in the case and offering suggestions on how to handle the conflict.

Taken together, the case and the three different assessments of the case offer a marvelous way for students of administration to gain vicarious experience in managing in a global environment. The cases describe situations that managers might face, and the comments offered by the experts clearly demonstrate that managerial problems are in the eye of the beholder and that there are the alternative strategies to solve the problem.

Key Features:

- The cases are short, between 3 and 10 pages in length, and they address issues that a typical public manager faces on the job.

- This book presents both the problematic situation and a host of proposed solutions.

- The suggested interpretations of the cases come from public administration academics and practitioners who have worked or are working in Africa, Asia, Europe, the Americas, and the Middle East.

Kathe Callahan, Dorothy Olshfski, and Erwin Schwella
Introduction
Suzanne J. Piotrowski
Case 1 Parking Tickets and School Bonds
Erwin Schwella
Case 2 The Education of the Police Commissioner
Kathryn Hammond
Case 3 Community Outreach Chaos
Karel van der Molen and Belinda Van Wyk
Case 4 Performance Reports
Bojana Blagojevic
Case 5 The Price of Rebuilding a War-Torn Town
Helen Paxton
Case 6 University Games
Mark Swilling
Case 7 Redevelopment and the Community
Terence J. Reidy
Case 8 Reporting the Local News
Frederic Bogui
Case 9 Returning Home to Serve
Ray Schwartz
Case 10 Computer Problems at the Library
Janna Ataiants
Case 11 Getting Support for Good Works
RaJade Berry
Case 12 An Office Romance
Belinda Van Wyk
Case 13 Moving Up in the Organization
Richard Blake and Paulette Laubsch
Case 14 Training Grant Decisions
Kamal Chavda
Case 15 Getting the Staff On Board
Jessica de Koninick
Case 16 Starting the New Job
Myung Jean Chun
Case 17 Friendships and the Job
Willa Bruce
Case 18 The Workplace of Doom
Mel Dubnick
Comments - Parking Tickets and School Bonds
Yilin Hou
Comments - Parking Tickets and School Bonds
Babette Smit
Comments - Parking Tickets and School Bonds
Richard C. Kearney
Comments - The Education of the Police Commissioner
Rosanne Manghisi
Comments - The Education of the Police Commissioner
Nancy Soper DuBro
Comments - The Education of the Police Commissioner
Cheryl Simrell King
Comments - Community Outreach Chaos
Lyle Wray
Comments - Community Outreach Chaos
Kaifeng Yang
Comments - Community Outreach Chaos
Maria P. Aristigueta
Comments - Performance Reports
Andrew Bednarek
Comments - Performance Reports
Harry J. Hayes
Comments - Performance Reports
Eve Annecke
Comments - The Price of Rebuilding a War-Torn Town
Phil Morgan
Comments - The Price of Rebuilding a War-Torn Town
Lyuba Palyvoda
Comments - The Price of Rebuilding a War-Torn Town
Jacques Bojin
Comments - University Games
Fanie Cloete
Comments - University Games
Susan Morley
Comments - University Games
Jennifer and Derick Brinkerhoff
Comments - Redevelopment and the Community
Vache Gabrielian
Comments - Redevelopment and the Community
Adriaan Schout
Comments - Redevelopment and the Community
Steve Adubato
Comments - Reporting the Local News
I. H. Meyer
Comments - Reporting the Local News
Susan C. Paddock
Comments - Reporting the Local News
Valiant Clapper
Comments - Returning Home to Serve
Robert Cunningham
Comments - Returning Home to Serve
Andi Zhamierashvili
Comments - Returning Home to Serve
Jonathan Justice
Comments - Computer Problems at the Library
Gail Kenny
Comments - Computer Problems at the Library
Sarmistha Rina Majumdar
Comments - Computer Problems at the Library
Koen M. Becking
Comments - Getting Support for Good Works
Peter F. Haruna
Comments - Getting Support for Good Works
Jyl Josephson
Comments - Getting Support for Good Works
Alma Joseph
Comments - An Office Romance
Changhwan Mo
Comments - An Office Romance
Meredith Newman
Comments - An Office Romance
Janet Foley Orosz
Comments - Moving Up in the Organization
Yusuf Sayed
Comments - Moving Up in the Organization
Naomi Wish
Comments - Moving Up in the Organization
Hedy Isaacs
Comments - Training Grant Decisions
Willy McCourt
Comments - Training Grant Decisions
Ethel Williams
Comments - Training Grant Decisions
Tao Hoe Eom
Comments - Getting the Staff On Board
Ray Gonzales
Comments - Getting the Staff On Board
Ton van der Wiel
Comments - Getting the Staff On Board
Domonic A. Bearfield
Comments - Starting the New Job
Jon Foster Pedley
Comments - Starting the New Job
Navdeep Mathur
Comments - Starting the New Job
Seok-Hwan Lee
Comments - Friendships and the Job
Carl W. Nelson
Comments - Friendships and the Job
Francine Widrich
Comments - Friendships and the Job
Raphael J. Caprio
Comments - The Workplace of Doom
Annie Hondeghem
Comments - The Workplace of Doom
Andrea Quarantillo
Comments - The Workplace of Doom
 
Index
 
About the Editors

The cases were both interesting and relevant for the students.

Kelley Crockett
School Of Urban Public Affairs, University of Texas - Arlington
October 26, 2010

Kathe Callahan

Professor Kathleen M. Callahan is Assistant Professor of public administration at Rutgers University, Newark, New Jersey.  She is co-author with Marc Holzer of Government at Work (Sage, 1998).  In addition, she is the author of numerous journal articles on citizen participation, public sector productivity improvement, and privatization.  Her most current research focuses on citizen participation in local government. More About Author

Dorothy F. Olshfski

Dr. Dorothy Farr Olshfski is Associate Professor, Graduate Department of Public Administration, Rutgers University, Newark, New Jersey. She is the Managing Editor of Public Productivity and Management Review. In addition, she has published articles in numerous academic journals including, Public Administration Review, Public Productivity and Management Review, Administration and Society, Review of Public Personnel Administration, International Journal of Public Administration, and Western Political Science Quarterly. Previously, Dr. Olshfski served as Chair, Section on Management Science and Policy Analysis, American Society for Public... More About Author

Erwin Schwella

Professor Erwin Schwella is Professor and Director of the School of Public Management, University of Stellenbosch, Bellville, South Africa. He has published widely in academic journals and is co-author of two texts published in South Africa, Public Resource Management (Juta & Co, Kenwyn ) and Public Management (Juta & Co, Kenwyn). More About Author