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Fundamentals of Marketing Research

Fundamentals of Marketing Research

October 2004 | 896 pages | SAGE Publications, Inc
This book covers the fundamentals of research, including all the basic elements of method, techniques and analysis. The presentation is from primarily a pragmatic and user-oriented perspective which aides the student to evaluate the research presented to them. It explores cutting-edge technologies and new horizons while assuring students have a thorough grasp of research fundamentals. It: contains a wealth of modern methods and techniques not found in competing texts; provides numerous illustrative cases at the end of each section; integrates international marketing research throughout instead of placing it in a separate chapter; has a full chapter devoted to the essential topic of online research.
Part I: What is Marketing Research?
1. The Nature of Marketing Research
2. Planning for Marketing Research and the Research Process
3. Research Design
Cases for Part I
Part II: Techniques for Obtaining Data
4. Secondary Data and Sources
5. Information From Respondents
6. Online Marketing Research
7. Qualitative Research and Observation
8. Experimentation
Cases for Part II
Part III: Measurement
9. General Concepts of Measurement
10. Measurement and Scaling in Marketing Research
11. Designing Questionnaires
Cases for Part III
Part IV: Sampling
12. Sampling Procedures in Marketing Research
13. Sample Size
Cases for Part IV
Part V: Analyzing Data
14. The Analysis Process--Basic Concepts of Editing, Coding, and Descriptive Analysis
15. Hypothesis Testing and Univariate Analysis
16. Bivariate Analysis: Differences Between Sample Groups
17. Bivariate Analysis: Measures of Association
18. Multivariate Statistical Analysis
19. Multivariate Analysis: Factor Analysis, Clustering Methods, Multidimensional Scaling, and Conjoint Analysis
Cases for Part V
Part VI: The Research Report
20. Reporting Research Results
Appendix A: Statisitcal Tables
Glossary of Terms
Name Index
Subject Index
About the Authors

"I'm writing to say that I just came across your marketing research text, and think it is a great book. I feel that the standard texts "miss the mark", and I'm never willing to recommend one to my students. While I don't use a textbook in my teaching at London Business School, I will certainly be directing students to your book when they ask me about good marketing research references."

Bruce Hardie
London Business School

Very comprehensive and easy understandable book on techniques of marketing research. Suits very well for introduction to marketing research. For a more profound elaboration on experiments, for example, additional literature is helpful.

Mr Andreas Lechner
Faculty of Business & Management, University of Augsburg
July 26, 2013

During our school review next Semester I will push to have this text adopted as essential reading as it is excellent and very comprehensive.

Mr Patrick Mates
School of Business @ Management, Waterford Institute of Technology
March 21, 2012

Still reviewing texts

Dr Dave Conrad
Business Admin Acct Mis Dept, Augsburg College
May 4, 2011

Scott M. Smith

Scott M. Smith is Professor of Marketing in the Marriott School of Management, Brigham Young University. Dr. Smith’s research and publication interests are online survey technologies for marketing research, Internet research and methodology, and computer modeling. He is the Founder and Director of,, and which are online ASPs offering advanced survey research, database, and analysis tools. He is the author of the PC-MDS statistical software programs for conjoint and multidimensional scaling analysis for the personal computer. He has authored 12 books and monographs and more than 60 articles and... More About Author

Gerald S. Albaum

Gerald Albaum is Research Professor in the Marketing Department at the Robert O. Anderson Schools of Management, the University of New Mexico, Professor Emeritus of Marketing, University of Oregon, and Senior Research Fellow, IC2 Institute, University of Texas at Austin. Professor Albaum’s teaching areas include International Marketing, Marketing Research, Entering Asian Markets. His research interests include Measurement and Scaling, Issues in Research Methodology, Direct Selling Relationships, Management Style and Decision Making, Foreign Market Entry Strategy, and International Marketing. Professor Albaum has written numerous... More About Author