`Written in an accessible and engaging style, there is much to recommend this text as an excellent illustration of practical theory' - William R Cupach, Illinois State University
Written in a clear, engaging style Facework introduces a new paradigm that identifies facework as the key to communication within the management of difference. The authors illustrate how facework is a central process in the social construction of both identity and community.
Key features include:
- going beyond traditional understandings of face to face communication to enrich the concept of facework;
- skills and methods appropriate for a face-centered practice of communication in the management of difference;
- a wide spectrum of examples of facework, including: building dignity, honor and respect in an ongoing conversations;
- a demonstration of fresh perspectives in a clear, engaging and accessible style.