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Face to Face
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Face to Face
Communication and Conflict Resolution in the Schools



April 1996 | 112 pages | Corwin
Among the greatest challenges faced by teachers and administrators are how to communicate effectively with students and how to resolve conflicts between them.

Face to Face discusses the communication skills and conflict resolution principles necessary for the smooth functioning of schools and the effective teaching of students. The authors present a number of methods for improving teacher-student communication including: the use of reflective listening; open-ended questions; mediation programmes; problem-solving models; and interactive exchange. The book establishes a correlation between good communication skills and positive student outcomes, and offers practical tips that will help improve communication in the school.

H Jerome Freiberg
Foreword
 
The Listening Teacher and Administrator
 
The Basics of Communication
 
Questioning Skills and Effective Teaching
 
Reflecting and the Basic Listening Sequence
Entering the World of the Other  
 
Focusing
 
Seven Influencing Skills
 
Organizing Communication and Problem-Solving Skills for `Win/Win' Solutions
 
Alternatives to Violence
Developing a Mediation Program  
 
Integrating Communication Skills and Conflict Resolution Principles
A Model  

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Philip S. Morse

Allen E. Ivey

Allen E. Ivey received his counseling doctorate from Harvard University and is distinguished Emeritus Professor at the University of Massachusetts, Amherst, Courtesy Professor, Counselor Education, University of South Florida, Tampa. He is past-President and Fellow of the Society for Counseling Psychology of the American Psychological Association, APA’s Society for the Study of Ethnic and Minority Psychology, the Asian-American Psychological Association, and the American Counseling Association. He has received many awards throughout his career and has authored over 40 books and 200 articles and chapters. His works have been translated into... More About Author

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ISBN: 9780803963085
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