Gad Allon is a professor of managerial economics and decision science at the Kellogg School of Management at Northwestern University. He received his PhD in Management Science from Columbia Business School in New York and holds a Bachelor and a Master degree from the Israeli Institute of Technology. His research interests include operations management in general, and service operations and operations strategy in particular.
Kate Allott is Senior Lecturer in Education at York St John University. Kate worked as a literacy consultant in a local authority from the inception of the National Literacy Strategy. More recently she spent two years as a regional adviser with the Primary National Strategy, working on the Communication, Language and Literacy Development initiative.