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Communicating Effectively with the Chinese

Communicating Effectively with the Chinese

119 pages | SAGE Publications, Inc
Utilizing the `self-OTHER' perspective as a conceptual foundation, the authors portray and interpret some of the distinctive communication practices in Chinese culture. They examine how self-conception, role and hierarchy, relational dynamics and face affect ways of conducting everyday talk in Chinese culture. They explain why miscommunication between Chinese and North Americans takes place and suggest ways to improve communication. By incorporating instances of everyday talk, the authors offer a realistic and clear illustration of the specific characteristics and functions of Chinese communication, as well as problematic areas of Chinese/North American encounters.
Self-OTHER Perspective and Communication
Chinese Personal Relationship Development Processes
Characteristics of Chinese Communication
Mian Zi
Miscommunication Between Chinese and North Americans

This Chinese communication is excellent and provides a lot of details and examples to understand Chinese cultural norms and how Chinese communicate. It can be a good reference for Chinese cultural studies and Cross-cultural communication with Chinese.

Dr Chavi Chen
IESEG, School of Management, Catholic University of Lille
March 24, 2016

Too light, too American. Much less depth and detail than required, but that is not the main problem. The main problem is it is too US-centric. The book is about US-Chinese cultural disparities, so lacks relevance to other countries. It will be good for historical references, i.e. referring to studies done in the 1990s, but it lacks up-to-date and broader cross-cultural relevance.

Mr Kenneth Wilkinson
Dept of Marketing, Ops & Digital Busin, Manchester Metropolitan University
March 21, 2015

Too dated and too American to be useful to non-North American research.

Mr Kenneth Anthony Wilkinson
Dept of Marketing, Ops & Digital Busin, Manchester Metropolitan University
February 15, 2016

Ge Gao

Stella Ting-Toomey

Stella Ting-Toomey (PhD, University of Washington) is a professor of human communication at California State University, Fullerton (CSUF). She has published numerous books and over more than 100 articles/chapters on the topics of intercultural conflict competence and ethnic identity negotiation process. A recent book title is Understanding Intercultural Communication, Second Edition (with Leeva Chung; Oxford University Press). Her publications have also appeared in the International Journal of Intercultural Relations, Communication Monographs, Human Communication Research, and The International Journal of Conflict Management, among others.... More About Author

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