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Coaching Conversations

Coaching Conversations
Transforming Your School One Conversation at a Time

Second Edition

Foreword by Simon T Bailey

May 2018 | 128 pages | Corwin

Focus the power of your collaborative school community with powerful coaching conversations!

Effective coaching conversations are powerful tools to rally your school-community stakeholders to work collaboratively toward transformation, and, ultimately, share in success. The Second Edition of this best-selling handbook includes new neuroscientific research that demonstrates the potential for change in schools and expands the approach to cover teacher/student interaction. In addition to learning techniques to engage and motivate, readers will discover how to:

·       Develop relational trust within the school that heightens personal growth and supports student achievement

·       Utilize the power of committed listening, intentional conversations, and nonjudgmental feedback

·       Create positive changes in how people think and interact

Being a successful school leader has become an increasingly complex role that demands not only tremendous knowledge and skills, but also highly developed interpersonal skills. Written with an easy-to-use approach, this handbook provides simple yet powerful coaching strategies to help school community members work together toward positive school transformation.

Foreword by Simon T. Bailey
About the Authors
1. Coaching Conversations: The Link to Change
What Is a Coaching Conversation?

Why Our Brains Need Coaching

Why Trust Matters

Holding Difficult Conversations

Moving Toward Coaching Conversations


Reflections for Practice

2. Coaching, Mentoring and the Leadership Continuum
Leadership Practices Continuum

How the Continuum Works in Practice

Being a Coach-Like Mentor

The Case for Being Coach-Like


Reflections for Practice

3. Committed Listening
Listening Assessment

Moving to Action

Components of Committed Listening

Verbal and Nonverbal Communication

Value Silence

Unproductive Patterns of Listening

Listen Without Obligation to Act


Reflections for Practice

4. Powerful Speaking and Questioning
Expressing Positive Intent

Avoid Advice

Ask Powerful Questions


Reflections for Practice

5. Reflective Feedback
The Importance of Feedback

Three Types of Feedback

Options for Offering Meaningful Feedback


Framing an Important Conversation Using Reflective Feedback

Journal Reflection About an Important Upcoming Conversation

Using the Reflective Feedback Frame to Support Excellence

Reframing Resistance


Reflections for Practice

6. Moving to Action: A Way of Being
The Basic Framework

Study 1: Using the Reflective Framework in a Supervisory Coaching Conversatio

Study 2: Using the Reflective Framework for Large Scale Challenges

Next Steps


Reflections for Practice

Appendix A: Powerful, Open-Ended Questions

Appendix B: Reflective Feedback

Appendix C: Reframing Resistance

Appendix D: Reflective Feedback Framework for Coaching Conversations


Provides a solid sequential process for learning the coaching skills necessary for leadership activities.

Philip Pendley
Education, Univ of Massachusetts Global
October 26, 2022

Linda M. Gross Cheliotes

Consulting DescriptionLinda Gross Cheliotes has over 38 years of successful educational experience, including fourteen years as a school administrator. As principal, she transformed her underperforming school to a National Blue Ribbon School of Excellence. She was named a National Distinguished Principal in 2002 and holds a doctorate in Organizational Leadership. For the past two years, Dr. Gross has been a coach and trainer with Coaching for Results, Inc, a national consortium of school leadership coaches. She is a founding member and coach for NAESP’s principal mentor certification program. Dr. Gross currently works with the... More About Author

Marceta Fleming Reilly

Consulting DescriptionMarceta Reilly, PhD, has 42 years of experience in education, moving from teacher to principal to school superintendent in Kansas. Her vision and passion were to create schools that were welcoming to students and families, and centers of learning and success for the entire community. Dr. Reilly is now a leadership coach and has the Professional Certified Coach (PCC) credential from the International Coach Federation. She is a founding member of Coaching for Results, Inc., and dedicated to partnering with school leaders who are doing transformational work. She uses coaching conversations to help her clients gain... More About Author

Also available as a South Asia Edition.

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ISBN: 9781544319711