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Effectively Managing and Leading Human Service Organizations

Effectively Managing and Leading Human Service Organizations

Fourth Edition
  • Ralph Brody - Cleveland State University, Cleveland, Ohio
  • Murali Nair - University of Southern California, School of Social Work

A practical, skill-building approach to managing a human service agency

November 2013 | 448 pages | SAGE Publications, Inc
Effectively Managing Human Service Organizations is and continues to be a highly used core textbook for courses on human service/social work administration. The book is highly practical and takes students through the nuts and bolts of managing a human service agency (from strategic planning, to problem solving, increasing productivity, supervising staff, and seeking funding). Its value and distinction among competing texts is that it offers a practical, skill-building approach, which is well received by students and faculty.

The new edition will be expanded to included much more content on leadership, as this is an area receiving more attention in administration courses and social service agencies as well.

PART I: Setting Organizational Directions
1. Leading the Organization
2. Strategic Planning
3. Designing and Developing Consumer-Oriented Programs
4. Implementing Action Plans and Problem Solving
PART II: Personnel Management
5. Managing Employees
6. Supervising Staff
7. Assessment and Evaluation
8. Time Management
PART III: Management Skills
9. Making Meetings Productive
10. Improving Communications and Handling Conflicts
11. Team Building and Coalition Building
12. Working with a Board of Trustees
PART IV: Enhancing Agency Survivability
13. Managing Agency Finances
14. Strategic Resource Development
15. Preparing Effective Proposals
16. Seeking Funding
PART V: Trends in Human Service Organizations
17. Evidence Based Management
18. Ethical Dilemmas
19. Humanizing the Organization
Appendix : Human Service Management Competencies
Web Sites for Human Service Managers
About the Author

Very good for detailed (where the rubber meets the road) understanding. Needs online support an resources - lacking in this area.

Dr Donald L Schuman
School Of Social Work, University Of Texas-Arlington
November 3, 2015

I'm teaching a human resources classes and the content of this book, particularly section II addresses the learning outcomes of my class.

Dr Julianne Gassman
Camp Adventure, University Of Northern Iowa
May 30, 2014

currently using Spring 2014

Dr John Hudgins
Social Science Dept, Coppin State University
April 16, 2014

I am using this text as a means of providing consistency with other professors in the University offering the same course.

Ms Jenifer Evers
Sociology Soc Work Anthro Dept, Utah State University
February 6, 2014

Instructor wanted

Ms Nancy Fagan
Sch Of Social Work Human Svcs, Eastern Washington University
December 3, 2013

Ralph Brody

Ralph Brody, Ph.D. passed away on February 8, 2006. Dr. Brody was previously on the faculty of Cleveland State University where he taught social policy and human service administration. He also taught graduate courses on human service delivery models at Case Western Reserve University. Previously, he served for fifteen years as the executive director of the Federation for Community Planning, an organization that provides research, planning and advocacy on health and human services. Dr. Brody authored books on case management, the state legislative process, fundraising events, community problem solving, service learning, and macro practice.... More About Author

Murali D. Nair

Murali D. Nair, Ph.D., Senior Fulbright Scholar is a Clinical Professor and Co-Chair of Community Organization/Planning/Administration Concentration (COPA) at the University of Southern California School of Social Work. Prior to that Murali was a professor at Cleveland State University for 20 years, which included serving as the co-director of the Center for Healing Across Cultures and director of the School of Social Work. From there, he received the Distinguished Faculty Award for Teaching, the Distinguished Faculty Award for Service, and the Multicultural Leadership Award. Columbia University, where Murali received his doctorate,... More About Author

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ISBN: 9781412976459