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Deliverology in Practice
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Deliverology in Practice
How Education Leaders Are Improving Student Outcomes



August 2015 | 384 pages | Corwin
The follow up book to Deliverology 101, this book provides much needed support for educational leaders to reach student achievement targets that culminate in improving the college and career readiness of their high school graduates and ensuring their success in post-secondary education. Deliverology 101 laid out the case for change and theory of change promised by the deliverology methodology. Deliverology in Practice builds on this foundation by examining how this theory of change has played out in multiple education systems over the course of the last few years.
 
Preface
 
Acknowledgments
 
About the Authors
 
Introduction: The American Implementation Problem
 
Part 1. Develop a Foundation for Delivery
 
Chapter 1A. Define Your Aspiration
 
Chapter 1B. Review the Current State of Delivery
 
Chapter 1C. Build the Delivery Unit
 
Chapter 1D. Establish a Guiding Coalition
 
Part 2. Understand the Delivery Challenge
 
Chapter 2A. Evaluate Past and Present Performance
 
Chapter 2B. Understand Root Causes of Performance
 
Part 3. Plan for Delivery
 
Chapter 3A. Determine Your Reform Strategy
 
Chapter 3B. Draw the Delivery Chain
 
Chapter 3C. Set Targets and Establish Trajectories
 
Part 4. Drive Delivery
 
Chapter 4A. Establish Routines to Drive and Monitor Performance
 
Chapter 4B. Solve Problems Early and Rigorously
 
Chapter 4C. Sustain and Continually Build Momentum
 
Part 5. Create an Irreversible Delivery Culture
 
Chapter 5A. Build System Capacity All the Time
 
Chapter 5B. Communicate the Delivery Message
 
Chapter 5C. Unleash the “Alchemy of Relationships"
 
Conclusion: Over to You
 
Index

“At the Council of Chief State School Officers, we have worked closely with the Education Delivery Institute to improve our delivery against our goals. Today, we are better identifying our goals, measuring our progress and delivering on results. We are still improving these processes every day, and now we are able to share these best practices with our member states.”

Chris Minnich, Executive Director
Council of Chief State School Officers

“Colleges are filled with smart people with great ideas and lots of data that never get integrated into decisions. This volume will change that. The delivery approach is amazingly both simple and effective and this practical guide will walk anyone through to success."

Larry Abele, Provost Emeritus, Director of The Institute for Academic Leadership
Florida State University

“Deliverology 101 showed us what and why; Deliverology in Practice shows us how. This practical, case-study-based guide from the excellent team at the Education Delivery Institute is an invaluable tool for education leaders and administrators wanting to drive efforts to improve student success and narrow achievement gaps—two of the most urgent challenges facing educational institutions today.”

José Luis Cruz, Provost and Vice President for Academic Affairs
California State University, Fullerton

“EDI has designed an effective process to connect external goals with internal operations.”

Rick Melmer, Senior Advisor
CCSSO and South Dakota Board of Regents

“This book is a field guide to effective education improvement efforts. If you are responsible for leading ambitious, complex change in public education, you will appreciate the wisdom of experience and the practical guidance contained in these pages.”

Ross Wiener, Vice President and Executive Director of the Education and Society Program
Aspen Institute

"At the heart of learning is the connection between teachers and students. In order to support what happens in the classroom, our school, district, and state leaders must be equipped to effectively implement bold, evidence-based policy reforms. Deliverology in Practice brings together a toolbox of protocols, rubrics, processes and stories which education leaders at all levels can draw on as they work to raise outcomes and close achievement gaps." 

Vicki Phillips, Director of Education
College Ready, Bill & Melinda Gates Foundation
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Sample Materials & Chapters

Introduction

Chapter 1C


Sir Michael Barber

Sir Michael Barber has been chief education advisor at Pearson since September 2011 and is the founder of Delivery Associates. In 2001, he founded the Prime Minister’s Delivery Unit in No10, Downing Street, which he ran until 2005. In this role he was responsible for ensuring delivery of the government's domestic policy priorities across health, education, crime reduction, criminal justice, transport and immigration. The sustained focus on delivery from the heart of government, and the processes the PMDU developed, were a significant innovation in government, of interest to numerous other countries and global institutions such as the... More About Author

Nickolas C. Rodriguez

Nick Rodriguez is the leader of the U.S. Education Delivery Institute’s K-12 practice. In this role, he is responsible for growing and maintaining a network of K-12 education leaders that are transforming the way they work to serve students. In his work at EDI, he has originated or helped to lead some of EDI’s longest-standing partnerships with education systems that are on the cutting edge of reform, including Massachusetts, Kentucky, and Hawai’i. These systems have successfully adopted the practices of Deliverology to achieve remarkable results for students in recent years. A member of the organization’s founding leadership team,... More About Author

Ellyn Artis

Ellyn Artis served as a founding partner for the Education Delivery Institute (EDI) where she now serves as the Director of Higher Education. She has a long history working with postsecondary and K-12 leaders to implement strategies that increase the numbers of students who graduate from high school college- and career-ready and complete a postsecondary credential—all while narrowing equity gaps. She leads the higher education team in their efforts to engage with campus, system, state, and nonprofit leaders in planning and implementing student success and completion strategies. This includes leaders from the California State... More About Author

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