You are here

Deliverology 101

Deliverology 101
A Field Guide For Educational Leaders

May 2012 | 304 pages | Corwin
'Michael Barber's pioneering work as head of my Delivery Unit helped ensure real progress, not just with our education reforms, but with healthcare and policing too. It attracted worldwide attention. This guide distils the wisdom he gained at that time and has refined since. I strongly recommend it.' - Tony Blair, Former UK Prime Minister 1997-2007

A step-by-step approach to delivering results

Michael Barber, former chief advisor on delivery to British Prime Minister Tony Blair, and his colleagues Andy Moffit and Paul Kihn thoroughly describe Barber's proven reform delivery processes in this practical field guide. The timing is ideal, as Barack Obama's administration prioritizes education reform. Citing education reform case studies from more than 20 countries, the authors assert that most previous reforms were unsuccessful due to failed implementation. This book focuses on how to accomplish meaningful results, including:

- Significant and ongoing education reform

- Excellence and equity across public education

The authors illustrate a field-tested program that ensures reform is achieved in the most profound sense, with students able to see, feel, and reap the benefits of a high-quality education. It is based not only on the experience of the Blair administration but also on case studies of successful implementation of reform in the U.S. and elsewhere.

Listen as Barber describes the importance of the book:


About the Authors
How to Read This Field Guide
Executive Summary
1. Develop a Foundation for Delivery
1A. Define Your Aspiration

1B. Review the Current State of Delivery

1C. Build the Delivery Unit

1D. Establish a Guiding Coalition

2. Understand the Delivery Challenge
2A. Evaluate Past and Present Performance

2B. Understand Drivers of Performance and Related System Activities

3. Plan for Delivery
3A. Determine Your Reform Strategy

3B. Set Targets and Trajectories

3C. Produce Delivery Plans

4. Drive Delivery
4A. Establish Routines to Drive and Monitor Performance

4B. Solve Problems Early and Rigorously

4C. Sustain and Continually Build Momentum

5. Create an Irreversible Delivery Culture
5A. Build System Capacity All the Time

5B. Communicate the Delivery Message

5C. Unleash the "Alchemy of Relationships"

Frequently Asked Questions
Appendix A1 Delivery Capacity Review Rubric
Appendix A2 Assessment Framework Used by the Prime Minister's Delivery Unit

"Michael Barber has made a unique contribution to education reform by focusing firmly on how to get it done—delivery—as well as what to do. This book outlines steps that will enable courageous education leaders around the country to execute their plans and bridge the gap between hope and reality."

Joel Klein, Former Chancellor
New York City Department of Education

"No one knows system reform better than Sir Michael Barber. No one delivers it better—up close and practical. His delivery contains bold, inspiring, crystal clear ideas, never more timely than today. A must read for reformers at all levels of the system."

Michael Fullan, Professor Emeritus
Ontario Institute for Studies in Education, University of Toronto

"Michael Barber's pioneering work as head of my Delivery Unit helped ensure real progress, not just with our education reforms, but with healthcare and policing too. It attracted worldwide attention. This guide distills the wisdom he gained at that time and has refined since. I strongly recommend it."

Tony Blair, Former UK Prime Minister 1997-2007

Sir Michael Barber

Sir Michael Barber has been chief education advisor at Pearson since September 2011 and is the founder of Delivery Associates. In 2001, he founded the Prime Minister’s Delivery Unit in No10, Downing Street, which he ran until 2005. In this role he was responsible for ensuring delivery of the government's domestic policy priorities across health, education, crime reduction, criminal justice, transport and immigration. The sustained focus on delivery from the heart of government, and the processes the PMDU developed, were a significant innovation in government, of interest to numerous other countries and global institutions such as the... More About Author

Andy Moffit

Andy Moffit is a Senior Practice Expert and a co-founder of McKinsey & Company’s Global Education Practice. Moffit joined the firm in 2000 and has served clients in the financial services, non-profit and public sectors on a wide range of strategic and organizational issues. Since 2005, he has worked exclusively with education clients—large urban districts, state education departments, national foundations and nonprofits, and private companies—on large-scale reform and key strategic efforts. He is a frequent commentator at education sector conferences and publications. Moffit was an elementary school teacher in Houston, Texas from 1991... More About Author

Paul Kihn

Paul Kihn is an Associate Principal in McKinsey and Company's Education Practice, where he specializes in human capital strategy, system transformation, and the delivery of large-scale reform. During his six years at McKinsey, Paul has worked with large urban school districts, local and national non-profits, and state and federal public sector agencies in K-12 and higher education. Prior to joining McKinsey, Paul worked as a public middle school teacher and administrator and community youth worker in South Africa, Ireland and New York City. He is a graduate of Yale College and Columbia University's Teachers College and Graduate School of... More About Author

Purchasing options

Please select a format:

ISBN: 9781412989503

SAGE Knowledge is the ultimate social sciences digital library for students, researchers, and faculty. Hosting more than 4,400 titles, it includes an expansive range of SAGE eBook and eReference content, including scholarly monographs, reference works, handbooks, series, professional development titles, and more.

The platform allows researchers to cross-search and seamlessly access a wide breadth of must-have SAGE book and reference content from one source.