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An A-Z of Social Work Skills
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An A-Z of Social Work Skills

First Edition


September 2021 | 265 pages | SAGE Publications Ltd
This dip into and out of guide introduces students to over 70 skills in a very concise and no-nonsense way. It enables students to read up quickly on something that comes up as they study and also test their learning before their placements, skills days and exams. Careful cross-referencing helps students make connections between key skills, values and real life practice, while selected further reading provides them with a springboard to further learning
 
A
Active Listening

 
Advocacy

 
An anti-discriminatory approach

 
An anti-oppressive approach

 
Appreciative enquiry

 
Assertiveness

 
Assessment

 
 
B
Breaking bad news

 
Building resilience

 
 
C
Case recording

 
Chairing meetings

 
Challenging skills

 
Chronologies

 
Collaboration: working with Experts by Experience

 
Communicating with Children

 
Communicating with People with LD

 
Conflict management and resolution

 
Containing anxiety

 
Counselling skills

 
Court skills

 
Critical incident analysis

 
Critical thinking and analysis

 
Cross cultural practice

 
 
D
Dealing with hostility and aggression

 
Dealing with resistance

 
 
E
Eco mapping

 
Email communication

 
Emotional intelligence

 
Empathy

 
Empowerment and enabling

 
Endings

 
Ethical practice

 
Evidence-informed practice

 
 
F, G
Genograms

 
Giving and receiving feedback

 
Grief and loss

 
Group work

 
 
H
Home visits

 
 
I
Interpreters

 
Interprofessional practice

 
Interviewing

 
 
J, K, L
Life story work

 
 
M
Managing stress

 
Managing supervision

 
Mediation

 
Motivational interviewing

 
 
N
Non-verbal communication

 
 
O
Observational skills

 
 
P
Person-centred communication

 
Person-centred planning

 
Presentation skills

 
Professional challenge

 
Professional development

 
Professional judgement and decision-making

 
Professional values and ethics

 
 
Q
Questioning

 
 
R
Radical social work

 
Rapport building

 
Reflective practice

 
Reflective writing

 
Report writing

 
Respecting confidentiality

 
Restorative practice

 
Risk assessment

 
Root Cause Analysis

 
 
S
Safeguarding

 
Setting and maintaining professional boundaries

 
Solution-focused techniques

 
Systemic practice techniques

 
 
T
Task-centred work

 
Telephone skills

 
Time management

 
 
U
Use of self and reflexivity

 
Using humour

 
 
V
Valuing difference

 
 
W
Working with protected characteristics

 
 
X, Y, Z

Michaela Rogers

Dr Michaela Rogers is a lecturer of social work who is involved in both research and teaching across the areas of social care, social justice, equality and diversity, safeguarding, interpersonal violence and gender. Dr Rogers has delivered and worked alongside colleagues on a range of projects in the voluntary and public sector. These projects typically aim to explore social problems in terms of everyday experiences or assess the impact of service delivery or specific policy initiatives. Dr Rogers is a qualified social worker registered with the profession’s regulatory body in England, the Health and Care Professions Council. More About Author

Dan Allen

Dr Dan Allen is the Head of Stakeholder Engagement and Research at the Disclosure and Barring Service (DBS). A former social work practitioner and academic, with over sixteen years’ experience working to democratise child protection practice with Romani and Traveller families, he now uses his research and practice experience to design and implement a best in class stakeholder engagement and research function that informs government strategy and policy. Dr Allen is a is a qualified social worker registered with the profession’s regulatory body in England, the Health and Care Professions Council. More About Author

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