You are here

100 Methods for Total Quality Management
Share

100 Methods for Total Quality Management



March 1996 | 256 pages | SAGE Publications Ltd
From force field analysis to `zero defects', from `brainstorming' to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management.

Central to the book is a broad interpretation of TQM - the methods addressed are relevant to all those interested in using explicit tools, qualitative and quantitative, to assist problem-solving, analysis and evaluation in the management process. After an introduction briefly outlining the basic principles of TQM, the bulk of the book then provides clear, concise outlines of the 100 methods. It describes their purpose, application - `how to use' - and benefits, with examples. A classification of the methods is also provided, utilizing the broad schema's of: management methods, idea generation, data collection and analysis.

 
Understanding Total Quality Management
 
The Role of TQM Methods
 
List of Methods (by Category)
 
Purpose of Methods (Alphabetical List)
 
Management Methods
 
Analytical Methods
 
Idea Generation
 
Data Collection, Analysis and Display

Preview this book

Gopal K Kanji

Gopal K Kanji, Emeritus Professor of Applied Statistics at Sheffield Hallam University, is also a founder editor of the two international journals namely, Journal of Applied Statistics and Total Quality Management. With a career spanning 37+ years in the field of statistics and quality teaching, publishing journals and books, writing technical papers and presenting research findings around the world, he is a true teacher, trainer, researcher and innovator and consultant.More than 90 research papers and 15 books in Statistics and Total Quality Management have been published by him. He has been a very active member of the American Society... More About Author

Mike Asher

Purchasing options

Please select a format:

ISBN: 9780803977471
£40.99 

SAGE Knowledge is the ultimate social sciences digital library for students, researchers, and faculty. Hosting more than 4,400 titles, it includes an expansive range of SAGE eBook and eReference content, including scholarly monographs, reference works, handbooks, series, professional development titles, and more.

The platform allows researchers to cross-search and seamlessly access a wide breadth of must-have SAGE book and reference content from one source.